generated: '2026-09-06'
method: searched
source: https://developer.accela.com/docs/construct_api_v4_rel_notes.html
docs:
  - https://developer.accela.com/docs/construct_api_v4_rel_notes.html
  - https://developer.accela.com/docs/api_reference/api-index.html
  - https://www.accela.com/services/technical-support/
summary: >-
  Accela versions the Construct API in the URI (/v4) and has held that major version stable since May 2014 —
  twelve years and 63 dated releases without a v5. Change is additive and announced in the release notes.
  What is missing is a stated policy: there is no published deprecation policy, no Sunset or Deprecation
  header, no SLA on the public developer portal, and no publicly readable status page. Not one of the 417
  published operations carries a `deprecated: true` flag.
versioning:
  scheme: uri-path
  current_major: v4
  current_release: 4.6.5.4
  major_since: '2014-05'
  policy_published: false
  note: >-
    The interesting version number for a caller is not Accela's but the AGENCY's. Every operation declares a
    minimum Civic Platform version in its description, ranging from 7.3.2 (224 operations) to 23.1.0
    (5 operations). Agencies upgrade on their own schedule, so the effective contract at any given agency is a
    subset of the published one. GET /v4/serverProperties (v4.get.serverProperties) returns that agency's AA
    version and is the correct pre-flight call before using any newer operation.
  minimum_platform_version_distribution:
    7.3.2: 224
    7.3.3: 35
    7.3.3.4: 28
    7.3.3.5: 14
    9.0.0: 50
    'All': 13
    9.3.0: 8
    7.3.3.2: 7
    8.0.3: 7
    23.1.0: 5
    22.1.0: 4
    9.2.0: 4
    other: 18
deprecation:
  policy_published: false
  policy_url: null
  sunset_header: false
  deprecation_header: false
  deprecated_operations: []
  deprecated_operation_count: 0
  note: >-
    No RFC 8594 Sunset header, no Deprecation header, no deprecation policy page, and no operation in any of
    the fifteen specs is marked deprecated. The February 2024 release note carries an "Announcement of
    upcoming token changes" section, which is the only forward-notice of a breaking change found anywhere in
    the changelog. No `Deprecation` pointer is emitted, because there is no deprecation policy to point at.
status_page:
  exists: true
  publicly_readable: false
  url: https://trust.accela.com/
  alias: https://accela.statuspage.io/
  probed: '2026-09-06'
  http_status: 200
  verdict: >-
    Atlassian Statuspage, but a PRIVATE one. Both hosts land on /access/login with "Authentication Required
    To View This Page — the Email you use with Accela" and a separate status-page password. An agent, or a
    prospective integrator, cannot see whether the Construct API is up. No `StatusPage` pointer is emitted:
    the page exists, but it is not a public status surface.
  stale_hostname_warning:
    host: https://status.accela.com/
    probed: '2026-09-06'
    http_status: 302
    redirects_to: https://status.springbrooksoftware.com/
    finding: >-
      status.accela.com is a stale CNAME. It resolves to status.springbrooksoftware.com and serves the status
      page of Springbrook Software — a company Accela owned from 2015 and SOLD to Accel-KKR in 2020. The most
      obvious status hostname on Accela's own domain has pointed at a divested company's incidents for six
      years. Anyone (or anything) monitoring status.accela.com for Civic Platform health is watching the wrong
      product. Recorded here rather than wired as a pointer, because it is not Accela's status page.
sla:
  published: false
  note: >-
    No SLA on the developer portal. Availability commitments live in the Accela Subscription Services
    Agreement, which is a PDF attached to a customer contract rather than a developer-facing document.
support:
  channels:
    - name: Technical Support
      url: https://www.accela.com/services/technical-support/
      audience: agency customers
    - name: Accela Success Community
      url: https://success.accela.com/s/
      audience: agency customers (Salesforce Experience Cloud, login required for most content)
    - name: Developer Portal
      url: https://developer.accela.com/
      audience: registered developers
release_notes: changelog/accela-changelog.yml