generated: '2026-07-25'
method: searched
source: https://www.donotcall.gov.au/industry/subscription-overview
currency: AUD
fees_approved: '2021-09-27'
fees_effective: '2021-10-01'
note: >-
  Two very different commercial models sit under one regulator. The ACMA Spectrum Licensing API
  is free and anonymous — there is no plan, no account and no meter. The Do Not Call Register
  washing service is metered in "wash credits" and sold as eight fixed subscription tiers,
  approved by the ACMA under the Do Not Call Register Act 2006. Programmatic access to the
  washing service (RTA/SOAP and AWS/SFTP) requires subscription type D or above; types A, B and
  C are website-only channels.
plans:
- name: Spectrum Licensing API
  api: acma:spectrum-licensing
  price: 0
  currency: AUD
  detail: >-
    Free, anonymous, no registration. Governed by the Licence to use the Register of
    Radiocommunications Licences rather than by a commercial plan. Bounded by the 2,000-record
    per-query cap.
  url: https://www.acma.gov.au/radiocomms-licence-data#terms-and-conditions
- name: Subscription Type A
  api: acma:do-not-call-register-washing
  price: 0
  currency: AUD
  wash_credits: 500
  programmatic_access: false
  detail: >-
    Free tier, intended for new users to familiarise themselves with the washing service. Only
    one type A subscription may be held at a time, and buying any other type automatically
    cancels it and forfeits its remaining credits.
- name: Subscription Type B
  api: acma:do-not-call-register-washing
  price: 126
  currency: AUD
  wash_credits: 20000
  programmatic_access: false
- name: Subscription Type C
  api: acma:do-not-call-register-washing
  price: 585
  currency: AUD
  wash_credits: 100000
  programmatic_access: false
- name: Subscription Type D
  api: acma:do-not-call-register-washing
  price: 5058
  currency: AUD
  wash_credits: 1000000
  programmatic_access: true
  detail: >-
    The entry point for programmatic washing. ACMA states access seekers must hold a valid
    subscription of "type D and above" to use Real Time Access via SOAP or to apply for the
    Automated Washing Service via SFTP.
- name: Subscription Type E
  api: acma:do-not-call-register-washing
  price: 42682
  currency: AUD
  wash_credits: 10000000
  programmatic_access: true
- name: Subscription Type F
  api: acma:do-not-call-register-washing
  price: 71136
  currency: AUD
  wash_credits: 20000000
  programmatic_access: true
- name: Subscription Type G
  api: acma:do-not-call-register-washing
  price: 106703
  currency: AUD
  wash_credits: 50000000
  programmatic_access: true
- name: Subscription Type H
  api: acma:do-not-call-register-washing
  price: 142271
  currency: AUD
  wash_credits: 100000000
  programmatic_access: true
terms:
  duration: >-
    Subscriptions are valid for 12 months from the date of purchase. Buying another subscription
    before the current one expires rolls unused credits (other than type A) onto the new expiry
    date; letting one lapse forfeits them. Subscriptions are never auto-renewed, and an expiry
    reminder is emailed in the final month.
  payment_methods: [credit card, EFT, BPay]
  payment_detail: >-
    Visa, MasterCard and American Express are accepted; card payments are capped at $30,000 and
    the card must be 3-D Secure compatible or the payment is declined. Card-paid subscriptions
    activate immediately; EFT and BPay subscriptions activate only once payment is received and
    processed.
  refunds: >-
    Overpayments and duplicate payments are held as an account credit and automatically applied
    to the next order unless a refund is requested.
  wash_validity_days: 30
  wash_validity_detail: >-
    A washed list can generally be relied on for 30 days, and washed lists remain downloadable
    for 30 days. This is a legal freshness window, not just a caching hint.
account_types:
- name: Administration account
  detail: >-
    Purchases subscriptions, washes contact lists and creates wash-only accounts. Meets the needs
    of most account holders.
- name: Wash-only account
  detail: >-
    Created by the administrator so additional users can wash lists against the one subscription
    while remaining linked to the one account. Suits large organisations where several
    departments make telemarketing calls or send marketing faxes. Carried on the API as the
    WashOnlyUserId parameter.
sign_up: https://www.donotcall.gov.au/industry/create-account
legislation: https://www.donotcall.gov.au/industry/industry-overview/register-legislation