# Generated by API Evangelist (build-phrasing.py). Our phrasing, not observed demand.
overlay: 1.0.0
info:
  title: API Evangelist conversational phrasing for PSA Call API
  version: 1.0.0
extends: openapi/acronis-call-api-openapi.yml
actions:
- target: $.info
  update:
    x-apievangelist-phrasing:
      method: generated
      generated: '2026-09-26'
      generator: build-phrasing.py
      label: Generated by API Evangelist
      operations: 2
- target: $.paths['/Call'].get
  update:
    x-apievangelist-phrasing:
      intent: Get a support ticket
      effect: read
      questions:
      - How do I look up a PSA ticket by its ID?
      - Can I check the details of a service desk ticket?
      instructions:
      - text: Show ticket {id}.
        slots:
          id: query.id
      - text: Get service desk ticket {id}.
        slots:
          id: query.id
      method: generated
      generated: '2026-09-26'
- target: $.paths['/Call'].put
  update:
    x-apievangelist-phrasing:
      intent: Open a support ticket
      effect: write
      questions:
      - How do I open a new service desk ticket for a customer?
      - Can I mark a ticket's time as billable when creating it?
      instructions:
      - text: Open ticket {Title} with update type {UpdateType}.
        slots:
          Title: requestBody.Title
          UpdateType: requestBody.UpdateType
      - text: Create ticket {Title} for customer {Client}, update type {UpdateType}, priority {Priority}.
        slots:
          Title: requestBody.Title
          Client: requestBody.Client
          UpdateType: requestBody.UpdateType
          Priority: requestBody.Priority
      method: generated
      generated: '2026-09-26'