generated: '2026-08-13'
method: searched
source: https://www.act.com/pricing/
provider: Act! CRM
providerId: act
description: >-
  Act! publishes per-user, per-month subscription pricing for the CRM product.
  It does NOT publish an API plan: there is no developer tier, no per-call
  pricing, no request quota on any tier, and no line item on the pricing page
  that names the Act! Web API. API access is an entitlement of the subscription
  — the Web API's own documented error codes make that explicit (4031
  "Subscription required", 4032 "API access permission required"), and the Web
  API Administrator's Guide describes Connections as "seamlessly connected with
  Act! as part of a Premium Subscription". The plans below are therefore the
  product plans a developer must buy to reach the API, not API plans.
currency: USD
billing_period: month
billing_note: Prices are per user per month, billed annually.
api_plan_published: false
api_quota_published: false
plan_count: 4
plans:
  - id: act-advantage-standard
    name: Act! Advantage Standard
    product_line: Act! Cloud
    price: 30
    currency: USD
    unit: per user
    period: month
    billing: annual
    included:
      - Full-featured CRM and mobile app
      - Basic Email Marketing (2,500 sends/mo)
      - Office 365 and Gmail integration
      - Standard Interactive Quotes and Payments, Online Appointment Scheduling
      - Standard Forms, Surveys, Website Chat and Event Management
      - Reports and Interactive Dashboards
      - Standard Support with dedicated onboarding specialist
      - 15 GB cloud storage, nightly backups, automatic updates
    api_quota: null

  - id: act-advantage-professional
    name: Act! Advantage Professional
    product_line: Act! Cloud
    price: 45
    currency: USD
    unit: per user
    period: month
    billing: annual
    marketed_as: Most Popular
    included:
      - Everything in Standard
      - Email Marketing Plus (25,000 sends/mo), Turnkey Campaigns, Nurture Marketing
      - AI History Summary, AI Writing Assistant
      - Advanced Interactive Quotes and Payments, Online Appointment Scheduling
      - Advanced Forms, Surveys, Website Chat and Event Management
      - Accounting integration
      - Project management
      - 25 GB cloud storage
    api_quota: null

  - id: act-advantage-ultimate
    name: Act! Advantage Ultimate
    product_line: Act! Cloud
    price: 60
    currency: USD
    unit: per user
    period: month
    billing: annual
    included:
      - Everything in Professional
      - Marketing Automation (50,000 sends/mo)
      - Lead scoring, prioritized activity scheduling, progressive profiling
      - Additional email domain
      - Custom industry tables
      - Online customer portal
      - Enhanced Support with dedicated onboarding specialist
      - 35 GB cloud storage
    api_quota: null

  - id: act-premium-desktop
    name: Act! Premium Desktop
    product_line: Act! Desktop
    price: 40
    currency: USD
    unit: per user
    period: month
    billing: annual
    included:
      - Networked and offline access
      - Self-managed security
      - Complete control of updates
      - Expert technical support
      - Dedicated onboarding specialist
    api_quota: null
    note: >-
      On-premises deployment. Act! Web API is installed on the customer's own
      IIS server alongside Act! Premium for Web; there is no Act!-operated API
      endpoint for this line.

add_ons:
  - name: SMS Text Messaging
    price_from: 19
    currency: USD
    period: month
    note: Priced separately from the tier; "starting at $19/mo" on all three Advantage tiers.

trial:
  available: true
  url: https://www.act.com/free-trial/
  note: Free Act! Premium trial is the documented route to API access — "Get access to the API by signing up for a free Act! Premium trial" (https://www.act.com/developer/).

sales_contact:
  phone: 866-530-2718
  demo: https://www.act.com/pricing/

gaps:
  - No API-specific plan, quota or overage published.
  - Rate limits exist for Act! Premium Cloud but are not attached to any tier (see rate-limits/act-rate-limits.yml).