generated: '2026-08-13'
method: probed
source: >-
  live probes of status.actioniq.com, docs.actioniq.com, api.actioniq.com and
  the Uniphore parent-brand surfaces
name: ActionIQ API Lifecycle
description: >-
  ActionIQ publishes no public API versioning policy, no deprecation policy, and
  no reachable status page. The Atlassian Statuspage instance that ActionIQ once
  operated still resolves but has been switched OFF: status.actioniq.com
  redirects to actioniq1.statuspage.io/inactive and renders "ActionIQ CXHub
  Status - Page Inactive … can only be viewed by team members". Everything else
  that would carry a lifecycle policy — the GitBook help center — sits behind
  Auth0 visitor authentication.
status_page:
  exists: false
  url: https://status.actioniq.com/
  resolved_to: https://actioniq1.statuspage.io/inactive
  http_status: 200
  platform: Atlassian Statuspage
  public: false
  note: >-
    Page is INACTIVE and team-members-only. The status API
    (/api/v2/summary.json) 302s to the same inactive instance and returns no
    component or incident data. No StatusPage pointer is emitted in apis.yml,
    because there is no status surface a customer or an agent can read.
versioning:
  policy_published: false
  scheme: unknown
  note: >-
    No public versioning policy. The apis.yml base URL https://api.actioniq.com
    is live (AWS API Gateway) but returns 403 Forbidden anonymously on every
    path, so no version prefix could be observed.
deprecation:
  policy_published: false
  sunset_header: unknown
  deprecation_header: unknown
  rfc8594: unknown
  deprecated_operations: []
  note: >-
    No deprecation policy found and no OpenAPI in the repo from which to derive
    deprecated operations. No Deprecation pointer is emitted.
sla:
  published: false
  note: SLA terms are contracted; nothing is published publicly.
changelog:
  published: false
  note: >-
    Release notes live inside the gated help center. The ActionIQ blog, which
    previously carried product announcements, 301-redirects to
    https://www.uniphore.com/actioniq/ with no resolvable feed.
company_lifecycle:
  event: acquisition
  acquirer: Uniphore
  date: '2024-12'
  effect: >-
    The standalone ActionIQ web presence has been retired. actioniq.com and
    www.actioniq.com 301-redirect to www.uniphore.com/actioniq/; the product is
    sold as Uniphore's CDP Agent. The API host api.actioniq.com and the help
    center docs.actioniq.com remain live for existing customers.
x-evidence:
  fetched: '2026-08-13'
  urls:
    - url: https://status.actioniq.com/
      status: 200
      note: Redirects to actioniq1.statuspage.io/inactive — "Page Inactive".
    - url: https://status.actioniq.com/api/v2/summary.json
      status: 302
    - url: https://api.actioniq.com/
      status: 403
    - url: https://docs.actioniq.com/actioniq-help-center
      status: 400
      note: Auth0 visitor-auth handshake ends on an error page.
    - url: https://actioniq.com/
      status: 301
      note: Location https://www.uniphore.com/actioniq/