aid: ada name: Ada type: Index accessModel: pricing: enterprise onboarding: self-serve trial: false try_now: false public: false label: Enterprise · Self-serve signup confidence: high source: - plans - authentication generated: '2026-07-22' method: derived image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/ada.png url: https://raw.githubusercontent.com/api-evangelist/ada/refs/heads/main/apis.yml created: 2026-06-12 modified: 2026-06-12 specificationVersion: '0.19' description: 'Ada is an AI-powered customer service automation platform that enables enterprises to deploy AI agents capable of resolving customer inquiries across digital channels without human intervention. The platform exposes a suite of REST APIs for managing knowledge bases, end-user profiles, conversation handling, data export, data compliance, and external integrations. All APIs use rotatable API keys for authentication, return JSON, and support cursor-based pagination. Ada serves global brands including Pinterest, Square, Ancestry, and Zendesk, and has powered more than 6.4 billion customer interactions since its founding in 2016. ' tags: - ai - customer-service - chatbot - automation - conversational-ai - helpdesk - crm - integrations - knowledge-management - data-export apis: - name: Ada End Users API description: >- Real-time management of end-user profile information with webhook events for new chats and profile updates. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - users - profiles - webhooks properties: - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - name: Ada Conversations API description: >- Build custom channels and extend Ada into proprietary apps or third-party platforms with full conversation lifecycle control. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - conversations - channels - integrations properties: - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - name: Ada Integrations API description: >- Connect external applications to Ada using OAuth to extend AI agent capabilities with partner-built integrations. humanURL: https://docs.ada.cx/reference/integrations/overview baseURL: https://api.ada.cx tags: - integrations - oauth - extensions properties: - type: Documentation url: https://docs.ada.cx/reference/integrations/overview - aid: ada:ada-subpackage-channels-api name: Ada subpackage_channels API description: The subpackage_channels API from Ada — 1 operation(s) for subpackage_channels. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_channels properties: - type: OpenAPI url: openapi/ada-subpackage-channels-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-conversations-api name: Ada subpackage_conversations API description: The subpackage_conversations API from Ada — 9 operation(s) for subpackage_conversations. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_conversations properties: - type: OpenAPI url: openapi/ada-subpackage-conversations-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-deletechatterdata-api name: Ada subpackage_deleteChatterData API description: >- The subpackage_deleteChatterData API from Ada — 1 operation(s) for subpackage_deletechatterdata. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_deleteChatterData properties: - type: OpenAPI url: openapi/ada-subpackage-deletechatterdata-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-endusers-api name: Ada subpackage_endUsers API description: The subpackage_endUsers API from Ada — 2 operation(s) for subpackage_endusers. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_endUsers properties: - type: OpenAPI url: openapi/ada-subpackage-endusers-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-knowledge-subpackage-knowledge-articles-api name: Ada subpackage_knowledge.subpackage_knowledge/articles API description: >- The subpackage_knowledge.subpackage_knowledge/articles API from Ada — 3 operation(s) for subpackage_knowledge.subpackage_knowledge/articles. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_knowledge.subpackage_knowledge/articles properties: - type: OpenAPI url: openapi/ada-subpackage-knowledge-subpackage-knowledge-articles-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-knowledge-subpackage-knowledge-sources-api name: Ada subpackage_knowledge.subpackage_knowledge/sources API description: >- The subpackage_knowledge.subpackage_knowledge/sources API from Ada — 2 operation(s) for subpackage_knowledge.subpackage_knowledge/sources. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_knowledge.subpackage_knowledge/sources properties: - type: OpenAPI url: openapi/ada-subpackage-knowledge-subpackage-knowledge-sources-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-knowledge-subpackage-knowledge-tags-api name: Ada subpackage_knowledge.subpackage_knowledge/tags API description: >- The subpackage_knowledge.subpackage_knowledge/tags API from Ada — 3 operation(s) for subpackage_knowledge.subpackage_knowledge/tags. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_knowledge.subpackage_knowledge/tags properties: - type: OpenAPI url: openapi/ada-subpackage-knowledge-subpackage-knowledge-tags-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-messages-api name: Ada subpackage_messages API description: The subpackage_messages API from Ada — 2 operation(s) for subpackage_messages. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_messages properties: - type: OpenAPI url: openapi/ada-subpackage-messages-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-platformintegrations-api name: Ada subpackage_platformIntegrations API description: >- The subpackage_platformIntegrations API from Ada — 4 operation(s) for subpackage_platformintegrations. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_platformIntegrations properties: - type: OpenAPI url: openapi/ada-subpackage-platformintegrations-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview - aid: ada:ada-subpackage-webhookmanagement-api name: Ada subpackage_webhookManagement API description: >- The subpackage_webhookManagement API from Ada — 5 operation(s) for subpackage_webhookmanagement. humanURL: https://docs.ada.cx/reference/introduction/overview baseURL: https://api.ada.cx tags: - subpackage_webhookManagement properties: - type: OpenAPI url: openapi/ada-subpackage-webhookmanagement-api-openapi.yml - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GraphQL url: graphql/ada-graphql.md - type: Documentation url: https://docs.ada.cx/reference/data-export/overview - type: Documentation url: https://developers.ada.cx/reference/data-compliance/overview common: - type: AgenticAccess url: agentic-access/ada-agentic-access.yml - type: TrustCenter url: security/ada-trust-center.yml - type: VulnerabilityDisclosure url: security/ada-vulnerability-disclosure.yml - type: DomainSecurity url: security/ada-domain-security.yml - type: Authentication url: authentication/ada-authentication.yml - type: Website url: https://www.ada.cx/ - type: Documentation url: https://docs.ada.cx/reference/introduction/overview - type: GitHubOrganization url: https://github.com/adasupport - type: LinkedIn url: https://ca.linkedin.com/company/ada-cx - type: Blog url: https://www.ada.cx/blog/ - type: Pricing url: https://www.ada.cx/platform/ - type: StatusPage url: https://status.ada.support/ - type: X url: https://x.com/ada_cx - type: Plans url: plans/ada-plans-pricing.yml - type: RateLimits url: rate-limits/ada-rate-limits.yml - type: FinOps url: finops/ada-finops.yml - type: Vocabulary url: vocabulary/ada-vocabulary.yml - type: JSONLDContext url: json-ld/ada-context.jsonld maintainers: - FN: Kin Lane email: kin@apievangelist.com