aid: ada
name: Ada
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/ada/refs/heads/main/apis.yml
created: 2026-06-12
modified: 2026-06-12
specificationVersion: '0.19'
description: 'Ada is an AI-powered customer service automation platform that enables
  enterprises to deploy AI agents capable of resolving customer inquiries across digital
  channels without human intervention. The platform exposes a suite of REST APIs for
  managing knowledge bases, end-user profiles, conversation handling, data export,
  data compliance, and external integrations. All APIs use rotatable API keys for
  authentication, return JSON, and support cursor-based pagination. Ada serves global
  brands including Pinterest, Square, Ancestry, and Zendesk, and has powered more
  than 6.4 billion customer interactions since its founding in 2016.

  '
tags:
- ai
- customer-service
- chatbot
- automation
- conversational-ai
- helpdesk
- crm
- integrations
- knowledge-management
- data-export
apis:
- name: Ada Knowledge API
  description: Import and sync knowledge articles into Ada so the AI agent can generate
    accurate responses from your existing content.
  humanURL: https://docs.ada.cx/reference/introduction/overview
  baseURL: https://api.ada.cx
  tags:
  - knowledge
  - ai
  - content
  properties:
  - type: Documentation
    url: https://docs.ada.cx/reference/introduction/overview
  - type: OpenAPI
    url: openapi/ada-knowledge-openapi.yml
  - url: graphql/ada-graphql.md
    type: GraphQL
- name: Ada End Users API
  description: Real-time management of end-user profile information with webhook events
    for new chats and profile updates.
  humanURL: https://docs.ada.cx/reference/introduction/overview
  baseURL: https://api.ada.cx
  tags:
  - users
  - profiles
  - webhooks
  properties:
  - type: Documentation
    url: https://docs.ada.cx/reference/introduction/overview
- name: Ada Conversations API
  description: Build custom channels and extend Ada into proprietary apps or third-party
    platforms with full conversation lifecycle control.
  humanURL: https://docs.ada.cx/reference/introduction/overview
  baseURL: https://api.ada.cx
  tags:
  - conversations
  - channels
  - integrations
  properties:
  - type: Documentation
    url: https://docs.ada.cx/reference/introduction/overview
- name: Ada Data Export API
  description: Access conversation and message records for downstream analytics, storage,
    and reporting.
  humanURL: https://docs.ada.cx/reference/data-export/overview
  baseURL: https://api.ada.cx
  tags:
  - data-export
  - analytics
  - conversations
  properties:
  - type: Documentation
    url: https://docs.ada.cx/reference/data-export/overview
  - type: OpenAPI
    url: openapi/ada-data-export-openapi.yml
  - type: OpenAPI
    url: openapi/ada-data-export-v1-4-openapi.yml
- name: Ada Data Compliance API
  description: Delete personal data associated with user email addresses to support
    GDPR and other privacy regulations.
  humanURL: https://developers.ada.cx/reference/data-compliance/overview
  baseURL: https://api.ada.cx
  tags:
  - compliance
  - gdpr
  - privacy
  - data-deletion
  properties:
  - type: Documentation
    url: https://developers.ada.cx/reference/data-compliance/overview
  - type: OpenAPI
    url: openapi/ada-data-compliance-openapi.yml
- name: Ada Integrations API
  description: Connect external applications to Ada using OAuth to extend AI agent
    capabilities with partner-built integrations.
  humanURL: https://docs.ada.cx/reference/integrations/overview
  baseURL: https://api.ada.cx
  tags:
  - integrations
  - oauth
  - extensions
  properties:
  - type: Documentation
    url: https://docs.ada.cx/reference/integrations/overview
common:
- type: Website
  url: https://www.ada.cx/
- type: Documentation
  url: https://docs.ada.cx/reference/introduction/overview
- type: GitHubOrganization
  url: https://github.com/adasupport
- type: LinkedIn
  url: https://ca.linkedin.com/company/ada-cx
- type: Blog
  url: https://www.ada.cx/blog/
- type: Pricing
  url: https://www.ada.cx/platform/
- type: StatusPage
  url: https://status.ada.support/
- type: X
  url: https://x.com/ada_cx
- type: Plans
  url: plans/ada-plans-pricing.yml
- type: RateLimits
  url: rate-limits/ada-rate-limits.yml
- type: FinOps
  url: finops/ada-finops.yml
- type: Vocabulary
  url: vocabulary/ada-vocabulary.yml
- type: JSONLDContext
  url: json-ld/ada-context.jsonld
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com