generated: '2026-08-06'
method: searched
source: https://www.aeratechnology.com/terms/
status_page: https://status.aeratechnology.com/
status_page_platform: StatusHQ
status_page_components:
  environments:
  - PRODUCTION - East US
  - PRODUCTION - East US2
  - PRODUCTION - North Europe
  - UAT - East US
  - UAT - North Europe
  - CDEV - East US
  - CDEV - North Europe
  retired:
  - Production IRL
  - Production US
  - UAT IRL
  - UAT US
  services_per_environment:
  - Platform Access
  - Analytics
  - Cognitive Workbench
  - Cortex
  - Data Workbench
  - Discovery
  - Skills & Integrations
  - Other Features
  note: >-
    No RSS/Atom feed or status API is advertised on the page; it self-refreshes
    every 60 seconds.
sla:
  url: https://www.aeratechnology.com/wp-content/uploads/Aera_Support_Policy_and_Service_Level_Agreement_0126.pdf
  format: pdf
  version: '0126'
  uptime_target: null
  uptime_target_note: >-
    NOT RECORDED — the SLA is published only as a PDF whose text could not be
    extracted reliably, so no availability percentage is asserted here.
  support_portal: https://aeratechnology.atlassian.net/servicedesk/customer/portal/33/
  support_portal_status: 200 (redirects to a customer login)
  support_email: support@aeratechnology.com
versioning:
  scheme: null
  note: >-
    No public versioning policy. The Aera Decision Cloud reference lives behind a
    customer SSO login at docs.aeratechnology.com, so no version scheme, release
    train, or API version header is publicly documented.
deprecation:
  policy_url: null
  sunset_header: null
  note: >-
    No public deprecation policy and no evidence of RFC 8594 Sunset/Deprecation
    header support. Not asserted either way.
deprecated_operations: []
agreements:
- name: Aera Master Agreement
  url: https://www.aeratechnology.com/wp-content/uploads/Aera_Master-Agreement_v0126.pdf
- name: Aera Developer Agreement
  url: https://www.aeratechnology.com/wp-content/uploads/AeraDeveloper.pdf
- name: Aera Evaluation Agreement
  url: https://www.aeratechnology.com/wp-content/uploads/AeraEvaluation.pdf
- name: Agentic DI (Chat / Data Wizard) Product Specific Terms
  url: https://www.aeratechnology.com/wp-content/uploads/Aera-Agentic-DI-Chat-or-Data-Wizard-Product-Specific-Terms_v0126.pdf
x-evidence:
  fetched: '2026-08-06'
  probes:
  - url: https://status.aeratechnology.com/
    http_status: 200
  - url: https://www.aeratechnology.com/terms/
    http_status: 200
  - url: https://www.aeratechnology.com/wp-content/uploads/Aera_Support_Policy_and_Service_Level_Agreement_0126.pdf
    http_status: 200
  - url: https://aeratechnology.atlassian.net/servicedesk/customer/portal/33/
    http_status: 200