generated: '2026-09-10'
method: searched
source:
- https://dev.aero.inc/docs/getting-started
- https://dev.aero.inc/docs/release-notes
- https://dev.aero.inc/docs/launch-checklist
- openapi/aeropay-v2-openapi.yml
versioning:
  scheme: uri-path
  current: v2
  docs: https://dev.aero.inc/docs/api-quick-start
  base_production: https://api.aeropay.com/v2
  base_sandbox: https://api.sandbox-pay.aero.inc/v2
  prior_versions_documented: false
  note: 'A v1 evidently existed — the current surface is named "Aeropay v2 API" and the docs branch tree
    on the ReadMe host carries both a 1.1 and a 2.0 branch — but no v1 documentation, migration guide or
    retirement notice is published.'
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: []
  note: 'No deprecation policy exists. No operation in the published OpenAPI carries `deprecated: true`,
    no Sunset or Deprecation response header is documented, and no notice period is stated anywhere. The
    only deprecation signal Aeropay has ever published is inside SDK release notes ("Breaking Changes
    (for v2.0.4 and earlier)"), and that covers the Aerosync widget SDK, not the API.'
  observed_breaking_change_without_notice:
    where: https://dev.aero.inc/reference/post_v2-reversetransaction
    what: 'The reverseTransaction reference states: "Previously, concurrent partial refunds were silently
      merged into a single reversal record; that behavior has changed. A transaction can have multiple
      independent reversals." A behavioural change to a money-movement operation, announced only in the
      body of the reference page, with no date and no entry in any changelog.'
sla:
  url: null
  published: false
  uptime_target: null
  note: 'No SLA, uptime commitment or credit schedule is published on the public site. Aeropay does make a
    substantive operational promise in its docs — "With Aeropay''s guaranteed payments, transactions can be
    considered successful as long as a successful response is returned" and pending transactions are
    guaranteed funds — but the terms of that guarantee are not published.'
status_page:
  url: null
  published: false
  probed:
  - url: https://status.aeropay.com/
    result: NXDOMAIN
  - url: https://status.aero.inc/
    result: NXDOMAIN
  note: 'No status page exists on either Aeropay domain. No status link appears on the homepage, the
    developer portal, the trust center or the help centre. For a payments network handling live money
    movement this is a notable operational gap — an integrator has no public place to check whether an
    outage is Aeropay''s or theirs. Aeropay directs outage handling to a named human instead: "In the case
    of a major outage event of your platform, you can contact your dedicated Aeropay CSM."'
  no_pointer_reason: 'No StatusPage pointer is emitted in apis.yml because no status page was found. A
    pointer here would assert a surface Aeropay does not serve.'
support:
  email: support@aeropay.com
  help_center: https://help.aeropay.com/
  customer_support: https://www.aeropay.com/personal/support
  named_contact: 'Merchants are assigned a dedicated CSM and a Solutions Engineer; several documented
    integration steps (origin-URL whitelisting for the Aerosync SDK, the sandbox configurationId OTP
    bypass) REQUIRE contacting that engineer and cannot be self-served.'
onboarding_gates:
  sandbox: Email support@aeropay.com or book a demo; credentials issued after approval.
  production: Granted after Aeropay reviews the integration against the published launch checklist.
  launch_checklist: https://dev.aero.inc/docs/launch-checklist
  aerosync_origin_whitelisting: 'Website origin URLs must be sent to an Aeropay Solutions Engineer for
    allowlisting before the Aerosync web SDK will load.'
release_notes:
  url: https://dev.aero.inc/docs/release-notes
  scope: Aerosync Web SDK only
  secondary: https://dev.aero.inc/docs/release-notes-1
  secondary_scope: Aerosync React Native SDK only
  api_scope: none
  detail: changelog/aeropay-changelog.yml