aid: agency-ai
name: Agency Ai
description: >-
  Agency (agency.inc) is an agentic AI company building autonomous customer
  success agents for B2B SaaS. Founded in 2024 by Elias Torres and Luke Van
  Seters (previously of Drift), Agency raised a $20M Series A led by Menlo
  Ventures with Sequoia, Felicis, Snowflake Ventures, and Databricks Ventures.
  Its flagship product, Kai, is a superintelligent AI co-worker that runs the
  long tail of the customer book most companies leave untouched — drawing signal
  from email, Slack, support tickets, and product usage to monitor accounts,
  catch churn signals early, and run personalized onboarding, adoption,
  expansion, and renewal outreach through customer-success Playbooks. Agency is
  a SOC 2 Type II and ISO 27001 certified, GDPR-aligned application; it does not
  currently publish a public developer API, SDKs, or API documentation.
url: https://raw.githubusercontent.com/api-evangelist/agency-ai/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/68dfcddc308200f286057fd2/68e6f00ab8d0611cd0ba1264_og-image.jpg
x-type: company
x-source: vc-portfolio
x-backed-by:
- menlo-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-17'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer Success
- Customer Relationship Management
- SaaS
- Agentic AI
- Automation
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.agency.inc
- type: Blog
  url: https://www.agency.inc/blog
- type: PrivacyPolicy
  url: https://www.agency.inc/privacy
- type: TermsOfService
  url: https://www.agency.inc/terms-of-service
- type: GitHubOrganization
  url: https://github.com/agency-inc
- type: Security
  url: https://www.agency.inc/security
- type: Compliance
  url: https://www.agency.inc/security
- type: TrustCenter
  url: security/agency-ai-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/agency-ai-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/agency-ai-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence