generated: '2026-09-14'
method: searched
source: >-
  https://brainsuite.ai/en/creative-effectiveness-api/, the Brainsuite Releases section of the
  public help centre, and direct probes of api.brainsuite.ai and brainsuite.statuspage.io on
  2026-09-14.
description: >-
  What Brainsuite publishes about how its API changes over time. The answer is: almost
  nothing. There is a real, actively maintained product changelog, but no versioning policy,
  no deprecation policy, no Sunset or Deprecation header commitment, no SLA document and no
  status page. The only versioning signal that exists at all is structural - the company's
  own runtime configuration is served from a path segment /v2/, which shows the API carries
  a path-based major version, but no policy governs it publicly.

versioning:
  scheme: path-segment major version (observed)
  evidence_url: https://api.brainsuite.ai/brainsuite/frontend-configuration/v2/configuration
  evidence_status: 200
  current_version: v2
  policy_published: false
  policy_url: null
  note: >-
    Version inferred from an observed, anonymously reachable path on the API host. No
    versioning policy, support window, or version-negotiation header is documented.

deprecation:
  policy_published: false
  policy_url: null
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: []
  note: >-
    No deprecation policy exists on any public Brainsuite surface, and no entry in the
    35-article release history between 2024-11-05 and 2026-09-06 announces a removal,
    breaking change or end-of-life. Every published release is additive.

sla:
  published: false
  url: null
  note: >-
    The pricing page states that support-response speed is a plan entitlement ("fastest
    support SLA" on Enterprise), but no SLA document, uptime target or credit schedule is
    published.

status_page:
  present: false
  url: null
  note: >-
    No status page was found. status.brainsuite.ai does not resolve, and
    brainsuite.statuspage.io is not a claimed Atlassian Statuspage - it 302s to the
    Statuspage marketing site, which is the unclaimed-subdomain behaviour. No StatusPage
    pointer is emitted.
  evidence:
  - url: https://brainsuite.statuspage.io/
    status: 302
    finding: Redirects to https://www.atlassian.com/software/statuspage - not a live status page.

change_log:
  present: true
  url: https://brainsuite.zendesk.com/hc/en-us/sections/22770902457885-Brainsuite-Releases
  artifact: changelog/aimpower-changelog.yml
  covers_api: false

support:
  channels:
  - type: contact form
    url: https://brainsuite.ai/en/contact-us/
  - type: help centre
    url: https://brainsuite.zendesk.com/hc/en-us
  - type: ticket submission
    url: https://brainsuite.zendesk.com/hc/en-us/requests/new
  - type: customer success manager
    note: Named CSM from the Advanced plan, dedicated CSM on Enterprise.