aid: alcatraz-ai
name: Alcatraz AI
description: 'Alcatraz AI, Inc. builds privacy-first facial authentication for enterprise
  physical access control, replacing badges, cards and PINs with the face. Its flagship
  edge device, Rock X, installs in-line between any Wiegand or OSDP reader and an existing
  access control system and authenticates people in real time at the edge without storing
  or transmitting a facial image. Founded in 2016 in Cupertino, California, the company
  pioneered Facial-Authentication-as-a-Service (FAaaS) and layers tailgating detection,
  3D liveness, ONVIF video-at-the-door and SIP intercom onto a single reader, managed
  through a cloud or on-premises Admin Portal with native C-CURE and Genetec integrations
  and a customer-facing REST API secured with an x-alcatraz-api-key header.'
image: https://cdn.prod.website-files.com/67e2614c2319766b465b0ce2/6904b90a7255ef89e1191eca_open-graph-main.jpg
url: https://raw.githubusercontent.com/api-evangelist/alcatraz-ai/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
specificationVersion: '0.23'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- Company
- Access Control
- Biometrics
- Facial Authentication
- Physical Security
- Identity
- Internet of Things
- Artificial Intelligence
apis:
- aid: alcatraz-ai:admin-portal-api
  name: Alcatraz Admin Portal API
  description: 'Customer-facing REST API for the Alcatraz Admin Portal, used by third-party
    projects and applications to administer Rock devices, users, profiles and events.
    Access is authorized with an API key generated in the Admin Portal (Accounts >
    Account Settings > API Keys) and passed in the x-alcatraz-api-key header. The
    endpoint reference is published only inside the authenticated Admin Portal via
    its API Docs button; the vendor directs everyone else to their Alcatraz AI account
    manager.'
  humanURL: https://support.alcatraz.ai/api-keys
  baseURL: https://platform.alcatraz.ai/api/v2/
  tags:
  - Access Control
  - Biometrics
  - Identity
  properties:
  - type: Documentation
    url: https://support.alcatraz.ai/api-keys
  - type: Authentication
    url: authentication/alcatraz-ai-authentication.yml
  x-evidence:
    base_url_source: https://alcatraz-docs.s3.us-west-2.amazonaws.com/Guides/Alcatraz+AI+Admin+Portal+Guide+v2.5.pdf
    base_url_source_note: 'Section 3.1.7.2 API Key Documentation: "Request URL for
      Alcatraz AI API is https://platform.alcatraz.ai/api/v2/" and "use the authentication
      header: x-alcatraz-api-key"'
    checked: '2026-08-06'
    host_resolves: false
    host_resolution_note: platform.alcatraz.ai returned NXDOMAIN from 8.8.8.8, 1.1.1.1
      and 9.9.9.9 on 2026-08-06; the documented API host is not resolvable from the
      public internet.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/alcatraz-ai-domain-security.yml
- type: Website
  url: https://www.alcatraz.ai/
- type: Documentation
  url: https://support.alcatraz.ai/
- type: Support
  url: https://support.alcatraz.ai/
- type: HelpCenter
  url: https://support.alcatraz.ai/
- type: Blog
  url: https://www.alcatraz.ai/blog
- type: GitHubOrganization
  url: https://github.com/Alcatraz-ai
- type: TermsOfService
  url: https://www.alcatraz.ai/utilities/terms-of-service
- type: PrivacyPolicy
  url: https://www.alcatraz.ai/utilities/privacy-policy
- type: TrustCenter
  url: security/alcatraz-ai-trust-center.yml
- type: Compliance
  url: https://www.alcatraz.ai/resources/security
- type: LLMsTxt
  url: llms/alcatraz-ai-llms.txt
- type: Authentication
  url: authentication/alcatraz-ai-authentication.yml
- type: Conformance
  url: conformance/alcatraz-ai-conformance.yml
- type: Lifecycle
  url: lifecycle/alcatraz-ai-lifecycle.yml
x-enrichment:
  date: '2026-08-06'
  status: minimal
  artifacts_added: 6
  pass: local-v1
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: Alcatraz publishes that a REST API exists at https://platform.alcatraz.ai/api/v2/
    behind an x-alcatraz-api-key header, but the endpoint reference is only reachable
    from the "API Docs" button inside the authenticated Admin Portal, the Help Center
    tells everyone else to "contact your Alcatraz AI account manager", and the documented
    API host does not even resolve from the public internet.
  evidence:
  - url: https://support.alcatraz.ai/api-keys
    status: 200
  - url: https://www.alcatraz.ai/openapi.json
    status: 404
  - url: https://platform.alcatraz.ai/api/v2/
    status: 0
  checked: '2026-08-06'