aid: altitude-software
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/altitude-software.png
name: Altitude Software
description: >-
  Altitude Software is a contact center and unified customer interaction (uCI)
  software company founded in 1993 and headquartered in Lisbon, Portugal. Its
  flagship Altitude uCI suite provides omnichannel contact center capabilities —
  inbound/outbound campaigns, IVR and self-service, routing, dialer, recording
  and quality management, and CRM/ERP integration — with the Altitude uAgent SDK
  exposing Java, C/C++, .NET, SOAP, XML-RPC and web-service APIs for on-premises
  and cloud deployments. Altitude Software was a portfolio company of Insight
  Partners and was acquired by Enghouse Systems (TSX: ENGH) on 2020-12-30; the
  product line is now developed and maintained by Enghouse Interactive, and the
  brand continues to operate regionally (e.g. Altitude Software APAC). The
  company does not publish a modern public REST API, developer portal, or
  OpenAPI specification; integration is delivered through the proprietary uAgent
  SDK and packaged CRM/ERP connectors.
url: https://raw.githubusercontent.com/api-evangelist/altitude-software/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-acquired-by: enghouse-systems
x-acquired-date: '2020-12-30'
x-status: acquired-legacy
x-tier: stub
x-tier-reason: portfolio-lead
x-enrichment-note: >-
  Enriched 2026-07-17. No public API program found. Canonical domain
  altitude.com is now a parked domain for sale and no longer controlled by the
  company; the live first-party surface is the APAC regional site
  (altitudeapac.com, Enghouse Interactive). No OpenAPI/AsyncAPI/GraphQL spec, no
  developer portal, no /.well-known (404), no llms.txt (404), no public package
  registries — integration is via the proprietary on-prem uAgent SDK only.
  Identity hygiene applied; no artifacts fabricated.
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-17'
tags:
- Company
- Contact Center
- Customer Interaction Management
- Call Center Software
- Customer Experience
- Omnichannel
- CRM
- CCaaS
apis: []
common:
- type: Website
  url: https://altitudeapac.com/
  name: Altitude Software (APAC regional site, Enghouse Interactive)
- type: Support
  url: https://altitudeapac.com/contact/
  name: Contact / Support
- type: Blog
  url: https://altitudeapac.com/resources/
  name: Resources — Articles & Insights
- type: Investment
  url: https://www.insightpartners.com/portfolio/altitude-software/
  name: Insight Partners portfolio profile
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence