specificationVersion: "1.0"
id: alyce-finops
name: Alyce FinOps Framework
description: >-
  FinOps Framework FOCUS-aligned cost and usage model for the Alyce
  AI-powered corporate gifting platform. Alyce uses a three-component
  pricing model: annual platform fee, gift invitation costs, and
  gift fulfillment costs. Budget management, ROI attribution, and
  spend controls are native platform features.
url: https://www.alyce.com/product/
framework: FinOps Framework 1.0
focus:
  currency: USD
  billing_period: Annual
cost_components:
  - name: Platform Fee
    description: >-
      Annual subscription fee for access to the Alyce platform, including
      CRM integrations, AI personalization engine, analytics dashboard,
      and customer success support. Billed annually.
    type: Fixed
    cadence: Annual
    range:
      minimum: 10000
      typical_low: 22250
      typical_high: 150000
      currency: USD
    notes: >-
      QuickStart tier starts at $10,000/year. Professional typically
      $22,250–$60,450/year. Enterprise $70,000–$150,000+/year.
  - name: Gift Invitations
    description: >-
      Per-send or bundled cost for gift invitations delivered to recipients.
      The Power-of-Choice experience allows recipients to accept, exchange,
      or donate the gift value.
    type: Variable
    cadence: Per send / Bundled
    notes: >-
      Unlimited sends included in QuickStart and above. Actual gift
      cost is separate from invitation/delivery cost.
  - name: Gift Fulfillment
    description: >-
      Cost of the physical or digital gifts ordered through the Alyce
      marketplace. This is the primary variable cost component and
      represents the gift budget consumed by the account.
    type: Variable
    cadence: Per gift fulfilled
    range:
      enterprise_annual_budget_typical: 500000
      currency: USD
    notes: >-
      Enterprise gift budgets commonly exceed $500,000/year. Gifts
      span physical, digital, charitable donation, and branded swag.
  - name: Custom Integration Setup
    description: >-
      One-time or ongoing fees for custom API integrations, advanced
      automation workflows, or non-standard CRM connectors beyond the
      included standard integrations.
    type: Variable
    cadence: One-time / Ongoing
    notes: >-
      Standard integrations (Salesforce, HubSpot, Marketo, Eloqua,
      Outreach, Salesloft) are typically included in platform fees.
      Custom API work may incur additional fees.
optimization:
  - name: Gift Budget Controls
    description: >-
      Use Alyce's native budget management tools to set per-user, per-team,
      and per-campaign gift budgets to prevent overspend.
  - name: Marketplace Curation
    description: >-
      Curate custom marketplaces to limit gift options to a cost range
      appropriate for campaign goals and budget.
  - name: ROI Attribution
    description: >-
      Use Alyce ROI dashboards to attribute gift spend to pipeline and
      revenue outcomes, enabling data-driven budget optimization.
  - name: Gift Acceptance Rate Monitoring
    description: >-
      Monitor acceptance, exchange, and decline rates to optimize gift
      selection and reduce wasted spend on unaccepted gifts.
  - name: CRM Integration Automation
    description: >-
      Automate gift sends through CRM triggers to reduce manual overhead
      and ensure gifts are sent at optimal points in the buyer journey.
notes: >-
  Alyce pricing is fully custom and requires direct sales engagement.
  All cost figures are based on publicly available market data from
  third-party sources (Vendr, PerkUp, G2). Alyce was acquired by
  Sendoso in February 2024 and operates as Alyce by Sendoso.