specificationVersion: "0.1"
generated: '2026-08-13'
method: searched
source: >-
  Alyce's documentation host, https://help.alyce.com/collection/357-integrations, was
  re-probed on 2026-08-13 and returns Cloudflare error 525 (origin down since at least
  2025-09-02 per the Internet Archive). No rate-limit reference, no response-header
  documentation and no exhaustion status code are published at any reachable Alyce URL.
limit_count: 0
headers_documented: []
exhaustion_status: null
id: alyce-rate-limits
name: Alyce API Rate Limits
description: >-
  Alyce does not publicly document specific API rate limits. Rate limits
  are enforced at the platform level and vary by plan tier and integration
  type. API consumption is metered based on gift actions and custom
  activities triggered through CRM integrations. Contact Alyce support
  for specific rate limit details applicable to your plan.
url: https://help.alyce.com/collection/357-integrations
limits:
  - name: API Requests
    description: >-
      General API request rate limits are not publicly disclosed. Rate
      limiting is enforced per API key and per account based on plan tier.
    limit: Not publicly disclosed
    period: Not publicly disclosed
    scope: Per API key / Per account
  - name: Gift Sends
    description: >-
      Gift send operations are rate-limited based on plan tier and available
      budget. Unlimited gift sends are included in QuickStart and above plans
      subject to available gift budget.
    limit: Unlimited (subject to budget)
    period: Annual
    scope: Per account
  - name: CRM Sync Operations
    description: >-
      Salesforce and HubSpot API sync operations are rate-limited by the
      respective CRM platform limits. Alyce API calls vary in consumption
      depending on gift actions and custom activities configured.
    limit: Governed by CRM platform limits
    period: Rolling
    scope: Per integration
  - name: Webhook Events
    description: >-
      Webhook delivery for gift status events (sent, accepted, declined,
      exchanged, donated) is subject to platform-level throttling.
    limit: Not publicly disclosed
    period: Not publicly disclosed
    scope: Per webhook endpoint
notes: >-
  Alyce API rate limits are not publicly documented.

  PROVENANCE (2026-08-13): limit_count is 0. Every entry in limits[] above records
  an absence ("not publicly disclosed"), not a published limit, and none of them
  should be counted as a documented limit. The support route named in the original
  note — help.alyce.com — no longer serves content, and the API host
  app.alyce.com no longer resolves. See lifecycle/alyce-lifecycle.yml.