{ "opencollection": "1.0.0", "info": { "name": "Amazon Connect Service Agent Statuses Contacts API", "version": "2017-08-08" }, "request": { "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "items": [ { "info": { "name": "Contacts", "type": "folder" }, "items": [ { "info": { "name": "Amazon Connect Start Chat Contact", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/contact/chat", "body": { "type": "json", "data": "{}" } }, "docs": "Initiates a chat contact with a customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service." }, { "info": { "name": "Amazon Connect Start Outbound Voice Contact", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/contact/outbound-voice", "body": { "type": "json", "data": "{}" } }, "docs": "Places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact flow that's specified (in ContactFlowId)." }, { "info": { "name": "Amazon Connect Start Task Contact", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/contact/task", "body": { "type": "json", "data": "{}" } }, "docs": "Initiates a flow to start a new task contact. For more information, see Concepts - Tasks in the Amazon Connect Administrator Guide." }, { "info": { "name": "Amazon Connect Describe Contact", "type": "http" }, "http": { "method": "GET", "url": "https://connect.amazonaws.com/contacts/:InstanceId/:ContactId", "params": [ { "name": "InstanceId", "value": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE", "type": "path", "description": "The identifier of the Amazon Connect instance." }, { "name": "ContactId", "value": "a1b2c3d4-5678-90ab-cdef-88888EXAMPLE", "type": "path", "description": "The identifier of the contact." } ] }, "docs": "This API is in preview release for Amazon Connect and is subject to change. Describes the specified contact." }, { "info": { "name": "Amazon Connect Get Contact Attributes", "type": "http" }, "http": { "method": "GET", "url": "https://connect.amazonaws.com/contacts/:InstanceId/:ContactId/attributes", "params": [ { "name": "InstanceId", "value": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE", "type": "path", "description": "The identifier of the Amazon Connect instance." }, { "name": "ContactId", "value": "a1b2c3d4-5678-90ab-cdef-88888EXAMPLE", "type": "path", "description": "The identifier of the initial contact." } ] }, "docs": "Retrieves the contact attributes for the specified contact." }, { "info": { "name": "Amazon Connect Update Contact Attributes", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/contacts/:InstanceId/:ContactId/attributes", "params": [ { "name": "InstanceId", "value": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE", "type": "path", "description": "The identifier of the Amazon Connect instance." }, { "name": "ContactId", "value": "a1b2c3d4-5678-90ab-cdef-88888EXAMPLE", "type": "path", "description": "The identifier of the contact." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Creates or updates user-defined contact attributes associated with the specified contact." }, { "info": { "name": "Amazon Connect Stop Contact", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/contacts/:InstanceId/:ContactId/stop", "params": [ { "name": "InstanceId", "value": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE", "type": "path", "description": "The identifier of the Amazon Connect instance." }, { "name": "ContactId", "value": "a1b2c3d4-5678-90ab-cdef-88888EXAMPLE", "type": "path", "description": "The identifier of the contact." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Ends the specified contact. This call does not work for voice contacts that use the following initiation methods: DISCONNECT, TRANSFER, QUEUE_TRANSFER, CALLBACK, or EXTERNAL_OUTBOUND." }, { "info": { "name": "Amazon Connect Search Contacts", "type": "http" }, "http": { "method": "POST", "url": "https://connect.amazonaws.com/search-contacts", "body": { "type": "json", "data": "{}" } }, "docs": "Searches contacts in an Amazon Connect instance." } ] } ], "bundled": true }