openapi: 3.1.0 info: title: Amazon Connect Service Agent Statuses API description: Amazon Connect is a cloud-based contact center service. The API provides programmatic access to create and manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations. version: '2017-08-08' contact: name: Amazon Web Services url: https://aws.amazon.com/connect/ license: name: Apache 2.0 url: https://www.apache.org/licenses/LICENSE-2.0.html x-generated-from: documentation x-last-validated: '2026-04-19' servers: - url: https://connect.amazonaws.com description: Amazon Connect API endpoint security: - aws_signature: [] tags: - name: Agent Statuses description: Operations for managing agent status configurations paths: /agent-status/{InstanceId}: get: operationId: listAgentStatuses summary: Amazon Connect List Agent Statuses description: This API is in preview release for Amazon Connect and is subject to change. Lists agent statuses. parameters: - name: InstanceId in: path required: true description: The identifier of the Amazon Connect instance. schema: type: string example: a1b2c3d4-5678-90ab-cdef-11111EXAMPLE - name: nextToken in: query schema: type: string - name: maxResults in: query schema: type: integer example: 50 - name: agentStatusTypes in: query schema: type: array items: type: string enum: - ROUTABLE - CUSTOM - OFFLINE responses: '200': description: Successful response content: application/json: schema: $ref: '#/components/schemas/ListAgentStatusesResponse' examples: ListAgentStatuses200Example: summary: Default listAgentStatuses 200 response x-microcks-default: true value: AgentStatusSummaryList: - Id: a1b2c3d4-5678-90ab-cdef-44444EXAMPLE Arn: arn:aws:connect:us-east-1:123456789012:instance/a1b2c3d4/agent-state/a1b2c3d4-5678-90ab-cdef-44444EXAMPLE Name: Available Type: ROUTABLE tags: - Agent Statuses x-microcks-operation: delay: 0 dispatcher: FALLBACK components: schemas: AgentStatusSummary: type: object description: Contains information about an agent status. properties: Id: type: string description: The identifier for an agent status. example: a1b2c3d4-5678-90ab-cdef-44444EXAMPLE Arn: type: string description: The Amazon Resource Name (ARN) for the agent status. Name: type: string description: The name of the agent status. example: Available Type: type: string description: The type of the agent status. enum: - ROUTABLE - CUSTOM - OFFLINE example: ROUTABLE ListAgentStatusesResponse: type: object properties: AgentStatusSummaryList: type: array items: $ref: '#/components/schemas/AgentStatusSummary' NextToken: type: string securitySchemes: aws_signature: type: http scheme: bearer description: AWS Signature Version 4 authentication. Requests must be signed using IAM credentials with appropriate Amazon Connect permissions.