# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-10-07'
method: searched
source: https://aws.amazon.com/products/connect/customer/pricing/
sources:
- https://aws.amazon.com/products/connect/customer/pricing/
- https://aws.amazon.com/connect/pricing/
provenance:
  tool: all/0-working/economics/harvest_pricing.py
  run: 20261007T104522
  grounding: every price_text was found verbatim in the fetched page text
audience: business-product
pricing_basis: usage-other
delivery:
  delivery: managed
  method: page
  read: '2026-10-07'
published: true
note: Usage-based channel pricing; page notes pricing may vary by region and third-party provider. No
  seat licensing.
plan_count: 4
currency: USD
plans:
- name: Chat
  price_text: $0.010 per message sent or received
  price: 0.01
  currency: USD
  period: per-use
  unit: message sent or received
- name: Voice
  price_text: $0.038 per voice min (standard telephony rates apply)
  price: 0.038
  currency: USD
  period: per-use
  unit: voice minute
- name: Email
  price_text: $0.080 per email sent or received
  price: 0.08
  currency: USD
  period: per-use
  unit: email sent or received
- name: SMS and 3P messaging
  price_text: $0.014 per message sent or received
  price: 0.014
  currency: USD
  period: per-use
  unit: message sent or received
x-canonical:
  generated: '2026-10-08'
  vocabulary: all/0-working/economics/plans-canonical.yml
  models:
  - hybrid
  units:
  - compute
  - message
  plans:
  - name: Chat
    access: other
    model: hybrid
    model_how: derived
    units:
    - message
    periods:
    - other
  - name: Voice
    access: other
    model: hybrid
    model_how: derived
    units:
    - compute
    periods:
    - other
  - name: Email
    access: other
    model: hybrid
    model_how: derived
    units:
    - message
    periods:
    - other
  - name: SMS and 3P messaging
    access: other
    model: hybrid
    model_how: derived
    units:
    - message
    periods:
    - other