name: Amazon Lex description: Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It provides the deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, enabling you to build applications with highly engaging user experiences and lifelike conversational interactions. image: https://a0.awsstatic.com/libra-css/images/logos/aws_logo_smile_1200x630.png url: https://apis.io/amazon-lex created: '2024-01-15' modified: '2026-05-19' apis: - name: Amazon Lex API description: The Amazon Lex API provides programmatic access to manage bots, bot aliases, bot channels, intents, slots, and slot types for building conversational AI interfaces and chatbots. image: https://a0.awsstatic.com/libra-css/images/logos/aws_logo_smile_1200x630.png baseURL: https://models-v2-lex.amazonaws.com properties: - type: Documentation url: https://docs.aws.amazon.com/lex/latest/dg/what-is.html - type: openapi url: openapi/openapi.yml - type: openapi url: https://api.apis.guru/v2/specs/amazonaws.com/models.lex.v2/latest/openapi.yaml - type: json-schema url: json-schema/json-schema.yml - type: json-ld url: json-ld/json-ld.yml - type: pricing url: https://aws.amazon.com/lex/pricing/ - type: getting-started url: https://aws.amazon.com/lex/getting-started/ - type: faq url: https://aws.amazon.com/lex/faqs/ - type: JSONSchema url: json-schema/amazon-lex-bot-schema.json - type: JSONSchema url: json-schema/amazon-lex-intent-schema.json - type: JSONLD url: json-ld/amazon-lex-context.jsonld - type: NaftikoCapability url: capabilities/amazon-lex-bots.yaml common: - type: portal url: https://aws.amazon.com/ - type: website url: https://aws.amazon.com/lex/ - type: Documentation url: https://docs.aws.amazon.com/lex/ - type: terms-of-service url: https://aws.amazon.com/service-terms/ - type: privacy-policy url: https://aws.amazon.com/privacy/ - type: support url: https://aws.amazon.com/premiumsupport/ - type: blog url: https://aws.amazon.com/blogs/machine-learning/ - type: github url: https://github.com/aws - type: console url: https://console.aws.amazon.com/lex/ - type: sign-up url: https://portal.aws.amazon.com/billing/signup - type: login url: https://signin.aws.amazon.com/ - type: StatusPage url: https://health.aws.amazon.com/health/status - type: knowledge-center url: https://repost.aws/knowledge-center - type: youtube url: https://www.youtube.com/user/AmazonWebServices - type: stack-overflow url: https://stackoverflow.com/questions/tagged/amazon-lex - type: contact url: https://aws.amazon.com/contact-us/ - type: security url: https://aws.amazon.com/security/ - type: compliance url: https://aws.amazon.com/compliance/ - type: Features data: - name: Automatic Speech Recognition description: Convert speech to text with high accuracy using the same deep learning technology as Amazon Alexa. - name: Natural Language Understanding description: Understand the intent behind user input to build conversational interfaces. - name: Multi-Channel Deployment description: Deploy bots across web, mobile, messaging channels (Slack, Facebook Messenger, Twilio), and contact centers. - name: Amazon Connect Integration description: Build intelligent contact center bots with native integration with Amazon Connect. - name: Streaming Conversations description: Support multi-turn streaming conversations for complex dialog flows. - name: Intent Recognition description: Recognize user intents and extract slot values from natural language input. - type: UseCases data: - name: Customer Service Chatbot description: Build self-service chatbots for customer support and FAQ handling. - name: Contact Center Automation description: Automate contact center interactions with intelligent IVR and agent assist. - name: Internal Help Desk description: Create employee-facing bots for IT help desk and HR self-service. - name: E-Commerce Assistant description: Build shopping assistants that understand natural language product queries. - type: Integrations data: - name: Amazon Connect description: Deploy Lex bots in Amazon Connect contact flows for IVR and agent assist. - name: Amazon Kendra description: Combine Lex for dialog management with Kendra for intelligent document search. - name: AWS Lambda description: Use Lambda for fulfillment logic and business rules in bot conversations. - name: Amazon Polly description: Convert bot text responses to natural speech using Amazon Polly TTS. - type: SpectralRules url: rules/amazon-lex-spectral-rules.yml - type: Vocabulary url: vocabulary/amazon-lex-vocabulary.yaml maintainer: name: Kin Lane email: kin@apievangelist.com