aid: amdocs
name: Amdocs
description: Amdocs is a global technology company providing software and services to communications and media companies worldwide.
  Its connectX platform is a cloud-native SaaS BSS solution for telecom operators covering customer management, billing, provisioning,
  and subscription lifecycle. Amdocs also provides MarketONE for digital BSS, NetCracker for OSS network management, and an
  expanding suite of AI-powered telco solutions built on TM Forum Open APIs.
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
- Telecom
- BSS
- OSS
- Billing
- Customer Management
- MVNO
- 5G
- SaaS
url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/apis.yml
created: '2026-03-18'
modified: '2026-05-19'
specificationVersion: '0.19'
apis:
- aid: amdocs:amdocs-connectx-api
  name: Amdocs connectX BSS API
  description: The Amdocs connectX BSS API provides cloud-native SaaS BSS capabilities for telecom operators, covering billing,
    provisioning, customer management, and subscription lifecycle. Built on TM Forum Open APIs, it enables integration with
    CRM, network management, and revenue assurance systems for digital telco and MVNO operations. Powered by AWS with AI-native
    capabilities and eSIM support.
  humanURL: https://devportal.amdocs-dbs.com/
  baseURL: https://api.amdocs-dbs.com
  tags:
  - Billing
  - BSS
  - Provisioning
  - Telecom
  - MVNO
  - SaaS
  properties:
  - type: Documentation
    url: https://devportal.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: APIReference
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: OpenAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/openapi/amdocs-connectx-openapi.yml
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml
  - type: NaftikoCapability
    url: capabilities/connectx-billing.yaml
  - type: NaftikoCapability
    url: capabilities/connectx-customers.yaml
  - type: NaftikoCapability
    url: capabilities/connectx-products.yaml
  - type: NaftikoCapability
    url: capabilities/connectx-subscriptions.yaml
- aid: amdocs:amdocs-marketone-api
  name: Amdocs MarketONE API
  description: The Amdocs MarketONE API provides digital BSS capabilities for telecoms, supporting catalog management, order
    management, customer management, and digital service delivery. REST APIs enable integration with the Amdocs MarketONE
    platform for telco digital transformation and omnichannel service delivery including mobile apps and web self-services.
  humanURL: https://developer.m1amdocs.com/
  baseURL: https://api.m1amdocs.com
  tags:
  - BSS
  - Digital Services
  - Order Management
  - Telecom
  properties:
  - type: Documentation
    url: https://developer.m1amdocs.com/
  - type: APIReference
    url: https://developer.m1amdocs.com/api/
  - type: Authentication
    url: https://developer.m1amdocs.com/documentation/Content/E-API%20Guides/ULMProcessGuide/ProcessCatalogue/AuthenticateUserProcess.htm
- aid: amdocs:amdocs-netcracker-oss-api
  name: Amdocs NetCracker OSS API
  description: The Amdocs NetCracker OSS API provides network inventory management, network provisioning, and service assurance
    capabilities for telecom operators. REST and SOAP APIs support integration with network management systems, trouble ticketing,
    and service fulfillment platforms across multi-vendor network environments.
  humanURL: https://www.amdocs.com/products-services
  baseURL: https://api.amdocs.com
  tags:
  - Network Inventory
  - Network Management
  - OSS
  - Telecom
  properties:
  - type: Documentation
    url: https://www.amdocs.com/products-services
common:
- type: LinkedIn
  url: https://www.linkedin.com/company/amdocs
- type: Website
  url: https://www.amdocs.com/
- type: Portal
  url: https://devportal.amdocs-dbs.com/
- type: Documentation
  url: https://knowledge.amdocs-dbs.com/
- type: GettingStarted
  url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
- type: GitHubOrganization
  url: https://github.com/open-amdocs
- type: JSONSchema
  url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-schema/amdocs-customer-schema.json
- type: JSONLD
  url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-ld/amdocs-context.jsonld
- type: Features
  data:
  - name: TM Forum Open API Compliance
    description: All connectX APIs comply with TM Forum Open API standards, enabling fast integration with third-party systems
      and reducing customization requirements.
  - name: AI-Native Capabilities
    description: GenAI-powered platform capabilities including AI-driven customer journeys, predictive analytics, and automated
      decision making for telco operations.
  - name: Cloud-Native SaaS Architecture
    description: Serverless microservices architecture deployed on AWS providing elastic scalability, local data residency
      compliance, and rapid deployment for MVNOs and telcos.
  - name: eSIM Management
    description: Built-in eSIM lifecycle management enabling telcos and MVNOs to support digital SIM provisioning without
      physical SIM cards.
  - name: Omnichannel Customer Experience
    description: Pre-built customer journeys spanning mobile apps, web self-service, and multi-channel support for consumer
      and business segments.
  - name: MVNO and MVNE Support
    description: End-to-end MVNO and MVNE capabilities including wireless prepaid, postpaid, and B2C solutions with rapid
      market launch support.
  - name: Catalog and Order Management
    description: Flexible product catalog management for bundling connectivity with digital services, plus end-to-end order
      management across consumer, business, and enterprise segments.
  - name: Revenue Management
    description: Converged billing, revenue assurance, and monetization capabilities supporting current and emerging revenue
      models including subscription and usage-based billing.
- type: UseCases
  data:
  - name: MVNO Launch
    description: Rapidly launch new MVNO brands with pre-integrated telco-in-a-box capabilities including customer management,
      billing, and digital channels.
  - name: BSS Digital Transformation
    description: Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open API compliance and pre-built integrations
      for telco digital transformation.
  - name: 5G Monetization
    description: Launch and monetize 5G services with flexible catalog management, usage-based billing, and analytics for
      network slicing and IoT.
  - name: Customer Self-Service
    description: Deploy omnichannel self-service portals and mobile apps with pre-built customer journeys for account management,
      plan changes, and billing.
  - name: Gen Z Mobile Services
    description: Launch fully customizable mobile plans enabling subscribers to configure data, calls, texts, and plan length
      via AI-powered apps.
  - name: IoT Service Management
    description: Manage IoT connectivity, device onboarding, and usage-based billing for enterprise IoT deployments across
      telecom networks.
- type: Integrations
  data:
  - name: AWS
    description: connectX is powered by Amazon Web Services providing cloud infrastructure, elastic scalability, and global
      reach.
  - name: TM Forum Open APIs
    description: Full compliance with TM Forum Open API standards enabling plug-and-play integration with ecosystem partners
      and third-party systems.
  - name: Microsoft
    description: Customer Engagement Platform partnership with Microsoft for AI-driven customer interactions and analytics.
  - name: Network Management Systems
    description: Integration with multi-vendor network management systems and OSS platforms via NetCracker APIs.
- type: Solutions
  data:
  - name: connectX
    description: All-in-one SaaS BSS platform for telcos and MVNOs with AI-powered customer management, billing, and monetization
      capabilities.
  - name: MarketONE
    description: Digital BSS platform for managing and monetizing subscriptions with integrated digital partners and omnichannel
      delivery.
  - name: Amdocs Networks
    description: Telco cloud transformation solutions for 5G, fiber, and IoT network deployment and optimization.
  - name: Digital Financial Services Platform
    description: Mobile wallet and financial services enablement for telco operators entering digital banking and fintech
      markets.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com