# American Water Works

> American Water Works Company (NYSE: AWK) is the largest publicly traded U.S. water and
> wastewater utility, serving roughly 14 million people in more than 1,700 communities across
> 14 states through regulated subsidiaries, plus water and wastewater systems on U.S. military
> installations under long-term privatization contracts. American Water publishes NO public
> API, NO developer program, and NO machine-readable contract of any kind. This file is
> generated by API Evangelist from the catalog profile; it is not published by American Water.

## What American Water does NOT publish

- No OpenAPI, Swagger, GraphQL SDL, AsyncAPI or Postman collection. Probed 2026-09-02:
  `/openapi.json`, `/swagger.json`, `/api-docs` on www.amwater.com all return HTTP 404.
- No developer portal. `developer.amwater.com` and `api.amwater.com` do not resolve.
- No MCP server, no A2A agent card (`/.well-known/agent-card.json` and `/.well-known/agent.json`
  both 404 on www.amwater.com).
- No first-party SDK in any package registry. The GitHub organization
  https://github.com/American-Water exists but has zero public repositories.
- IMPORTANT for readers of this file: the "Developers" pages on amwater.com
  (e.g. /caaw/About-Us/Doing-Business-With-Us/Developers) are for LAND AND PROPERTY
  developers requesting water main extensions for new construction. They are not software
  developer documentation, and they are the most common false positive on this company.

## Agent access posture

- https://www.amwater.com/robots.txt — `User-agent: ClaudeBot` and `User-agent: Claude-Web`
  are both `Disallow: /` (full-site block), while `User-agent: *` is `Allow: /`. American Water
  disallows named AI crawlers specifically while permitting general crawlers.

## Company

- [American Water](https://www.amwater.com): corporate site and state-subsidiary service pages.
- [About American Water](https://www.amwater.com/corp/about-us/): company overview.
- [Newsroom](https://newsroom.amwater.com/): press releases and company news.
- [Contact Us](https://www.amwater.com/corp/contact-us): customer and corporate contact routes.
- [FAQs](https://www.amwater.com/corp/faqs): customer service knowledge base.

## Customer surfaces (human, not programmatic)

- [MyWater](https://login.amwater.com/): the customer self-service portal — bill payment,
  account management, usage, start/stop service, alert enrollment. An Angular single-page
  application behind a login; there is no documented API and no public contract behind it.
- Advanced Metering Infrastructure (AMI) collects hourly consumption, but American Water does
  not publish a customer data-download or third-party data-sharing API for it.

## Security

- [security.txt](https://www.amwater.com/.well-known/security.txt): RFC 9116, served HTTP 200.
  Contact: mailto:aw.security@amwater.com. Note its `Expires` value (2024-06-01) has passed.

## Legal

- [Privacy Policy](https://www.amwater.com/corp/privacy-policy)
- [Terms of Use](https://www.amwater.com/corp/terms-of-use)

## API Evangelist artifacts in this profile

- apis.yml — the APIs.json profile for American Water Works.
- well-known/american-water-works-well-known.yml — the full /.well-known/ probe record.
- well-known/american-water-works-security.txt — the served security.txt, verbatim.
- security/american-water-works-domain-security.yml — TLS/HSTS/DNSSEC/CAA/SPF/DMARC probe.
- security/american-water-works-vulnerability-disclosure.yml — disclosure contact.
- packages/american-water-works-packages.yml — registry sweep (no first-party SDK).
- plans/american-water-works-plans-pricing.yml — no API plans (plan_count 0).
- rate-limits/american-water-works-rate-limits.yml — no published limits (limit_count 0).