specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Annex Cloud
providerId: annex-cloud
created: '2026-07-10'
modified: '2026-07-10'
reconciled: false
tags:
- Loyalty
- Customer Retention
- Rewards
- Enterprise
- Plans
description: >-
  Annex Cloud does not publish public, self-serve pricing for its Loyalty
  Experience Platform or its APIs. It is sold as an enterprise loyalty and
  customer retention platform through sales and Customer Success, with custom
  contracts. API access is bundled into a platform subscription rather than sold
  as a standalone metered API; credentials are provisioned per customer and the
  documentation directs prospective users to "Contact your Customer Success
  Manager for assistance with API Connectors." No free tier, sandbox, or
  published per-call rates are offered. The single honest plan below is an
  enterprise / contact-sales agreement.
notes: >-
  All figures are contact-sales; no numeric pricing is published by Annex Cloud.
  Verify current commercial terms directly with Annex Cloud sales during
  reconciliation.
sources:
- https://www.annexcloud.com/
- https://www.annexcloud.com/api-documentation/
- https://www.annexcloud.com/enterprise-readiness/api/
- https://annexcloud.redocly.app/introduction-1
plans:
- id: annex-cloud-enterprise
  name: Enterprise / Custom
  type: enterprise
  description: >-
    Custom enterprise loyalty platform subscription that includes API access
    (Loyalty Experience Platform REST APIs, Multi-Point Bucket, Refer A Friend,
    Webhooks). Provisioned per customer with a tenant-specific base host and
    JWT credentials via the Tenant API. Pricing, member volumes, and included
    modules are negotiated with Annex Cloud sales.
  entries:
  - label: Enterprise Agreement
    name: enterprise
    type: flat
    metric: contract
    limit: -1
    timeFrame: year
    geo: global
    unit: 1
    price: contact sales
    userMultiplied: false
  elements:
  - name: Loyalty Experience Platform APIs
  - name: Multi-Point Bucket
  - name: Refer A Friend
  - name: Webhooks
  - name: Customer Success Manager
  - name: Tenant-Provisioned Credentials
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com