aid: answersoft
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/answersoft.png
name: AnswerSoft
description: 'AnswerSoft, Inc. was a privately-held computer-telephony integration (CTI) software
  company based in Richardson, Texas. Its Concerto product line automated interactions between
  telephony systems and business applications, covering smart screen pop, intelligent call routing,
  data mining, and early internet-enabled call centers. Davox Corporation acquired AnswerSoft in a
  stock-for-stock transaction in 1998 to pair AnswerSoft''s inter-application automation with Davox''s
  Unison outbound call center line, taking the combined company into the emerging CRM market. Davox
  renamed itself Concerto Software in 2002, merged with Aspect Communications to form Aspect Software
  in 2005, and merged with Noble Systems to become Alvaria in 2021. AnswerSoft has not operated
  independently for over twenty-five years, publishes no API, developer program, or documentation, and
  the answersoft.com domain is now listed for sale on the GoDaddy aftermarket. This profile is retained
  as a historical acquired-company lead only.'
url: https://raw.githubusercontent.com/api-evangelist/answersoft/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: davox
x-acquired-year: 1998
x-successor: Alvaria (via Davox > Concerto Software > Aspect Software)
x-domain-status: parked-for-sale
x-enrichment-note: 'Enrichment attempted 2026-07-19: answersoft.com and www.answersoft.com return a
  JS lander that redirects to forsale.godaddy.com (domain parked on afternic.com nameservers, null MX
  "0 .", SPF "v=spf1 -all"). The host wildcard soft-404s every path with HTTP 200, so /.well-known/security.txt,
  /openid-configuration, /oauth-authorization-server, /api-catalog, /ai-plugin.json, /llms.txt and
  /openapi.json all "200" with parking HTML or GoDaddy for-sale copy rather than real artifacts — none
  were saved. api./docs./developer. subdomains resolve to the same parking IPs. No product, API,
  OpenAPI, SDK, or docs surface exists. Nothing enrichable — dead lead, do not re-queue.'
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Contact Center
- Computer Telephony Integration
- Call Center Software
- CRM
- Acquired
- Defunct
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Product
  name: Alvaria (successor to Davox / Concerto Software / Aspect Software)
  url: https://www.alvaria.com
x-enrichment:
  date: '2026-07-19'
  status: minimal
  artifacts_added: 0
  pass: local-v1