generated: '2026-09-04'
method: searched
source: https://appomni.com/service-level-agreement/ + https://status.appomni.com/ + https://api.appomni.com/
versioning:
  scheme: url-path
  current: v1
  evidence: >-
    Every platform route is prefixed /api/v1/. SCIM is versioned separately at /scim/v2/ (SCIM 2.0),
    and the AODP ingest endpoint is at /platform/ingest/v2/. No Accept-header or query-parameter
    versioning is used.
  source: https://api.appomni.com/
status_page:
  url: https://status.appomni.com/
  vendor: Atlassian Statuspage
  status: 200
  checked: '2026-09-04'
sla:
  url: https://appomni.com/service-level-agreement/
  status: 200
  published: true
  summary: >-
    AppOmni publishes a customer-facing Service Level Agreement defining System Availability
    (excluding Scheduled Maintenance and Emergency Maintenance), severity tiers (Critical Business
    Impact, Serious Business Impact), support Business Hours (currently 9:00am-6:00pm US Pacific,
    Monday-Friday excluding US federal holidays) and named Scheduled Maintenance Windows.
  maintenance_windows:
    - region: North and South America
      window: Thursday 18:00-20:00 and Friday 18:00 through Monday 05:00 US Pacific
    - region: EMEA and APAC
      window: Friday 10:00 through Sunday 13:00 US Pacific
  emergency_maintenance: >-
    AppOmni commits to contacting the customer with expected start time, planned duration and expected
    availability impact before applying urgent patches outside the Scheduled Maintenance Window.
deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: >-
    No deprecation or sunset policy is published, and no RFC 8594 Sunset or Deprecation response header
    appears in any of the 127 saved example responses in AppOmni's public Postman collection. No
    Deprecation pointer is emitted. AppOmni does mark one surface as pre-release in the contract itself
    — the "[Beta] Policy Assessment Stats" folder carries "THIS FEATURE IS IN BETA - Please contact
    Customer Success to enable this early access API".
  deprecated_operations: []
changelog:
  published: false
  note: >-
    No public release notes or changelog page was found on appomni.com (searched 2026-09-04);
    product updates appear only in the newsroom and blog. No ChangeLog pointer is emitted.
support_stability:
  quote: Routes and functionality not documented here are not guaranteed to be supported.
  source: https://api.appomni.com/
  note: >-
    AppOmni's own stability statement in the Postman collection description. Undocumented routes carry
    no support commitment, which is the closest thing published to a compatibility policy.