generated: '2026-09-04'
method: searched
source: >-
  ArcBest's published API pages and Expedite documentation bundles, plus live probes on 2026-09-04 of
  status.arcb.com (DNS NXDOMAIN), https://arcb.com/status (404) and the ArcBest sitemap.
provider: ArcBest
providerId: arcbest
versioning:
  scheme: document-dated, unversioned URL
  current_version: v1
  version_in_url: false
  version_header: null
  detail: >-
    Both published Expedite definitions declare Version v1 and neither base URL carries a version
    segment. There is no version header and no content-negotiated version. Change reaches integrators
    through a re-dated documentation bundle on
    https://arcb.com/technology/shippers/API/expedite-setup-documentation-download - "Customer
    Expedite Quote and Book Instructions and JSON Examples, last updated August 7, 2024" and
    "Expedite TMS Quote and Book Instructions and JSON Examples, last updated August 8, 2025". A
    consumer has no way to pin a version, and no way to be told a breaking change is coming other
    than noticing the date on a download page.
deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  deprecated_operations: []
  detail: >-
    No deprecation policy, no notice period, and no RFC 8594 Sunset or Deprecation headers are
    published or observed. No operation in either published definition is marked deprecated.
sla:
  published: false
  detail: >-
    No API-level SLA, uptime commitment or support-response target is published. ArcBest publishes
    SERVICE performance claims for the underlying freight product (a 98.5% on-time success rate for
    ground expedite, https://arcb.com/shippers/solutions/time-sensitive/expedite) - a transport
    metric, not an API availability commitment. Do not read one as the other.
status_page:
  published: false
  url: null
  evidence:
    - url: https://status.arcb.com/
      status: 0
      note: DNS does not resolve (NXDOMAIN), probed 2026-09-04.
    - url: https://arcb.com/status
      status: 404
      note: Probed 2026-09-04.
  detail: ArcBest operates no public API status page. No StatusPage pointer is emitted.
changelog:
  published: false
  url: null
  detail: >-
    No dated API changelog. The only change signal is the "last updated" date on the documentation
    download page.
support:
  channels:
    - type: email
      value: api@arcb.com
      scope: API access and credentials
      evidence: https://support.arcb.com/en/articles/2851223-api-access
    - type: email
      value: edi@arcb.com
      scope: EDI integrations and trading partner setup
      evidence: https://arcb.com/technology/shippers/EDI
    - type: help-center
      value: https://support.arcb.com/en
      scope: General product support (hosted Intercom)
    - type: sales
      value: https://arcb.com/contact-us/connect-with-sales
      scope: New customers - API access is gated behind a sales conversation
maturity:
  stage: production
  detail: >-
    Both Expedite surfaces are live and credential-gated in production
    (https://api.arcb.com/expedite/customer/authorize returns 405 to GET, confirming a live POST-only
    endpoint; https://api.arcb.com/expedite/digital/ returns 401 with a Basic challenge). Probed
    2026-09-04.
notes:
  - >-
    Historical caution for this record - the four AE-authored scaffold specifications still in
    openapi/ (arcbest-rates-api, arcbest-shipments-api, arcbest-tracking-api, arcbest-pickups-api,
    each marked x-generated-from: documentation) declare a server of https://api.arcbest.com/v2. That
    host does NOT resolve (DNS NXDOMAIN, probed 2026-09-04). ArcBest's real API host is
    api.arcb.com. Those scaffolds were not repaired to point at the real host, because their paths
    are not ArcBest's published paths - retargeting invented operations at a live host would be worse
    than leaving them visibly marked as authored.