{ "opencollection": "1.0.0", "info": { "name": "Attachment Ticket API", "version": "1.0.0" }, "items": [ { "info": { "name": "Ticket", "type": "folder" }, "items": [ { "info": { "name": "List tickets for an organization", "type": "http" }, "http": { "method": "GET", "url": "https://ticket-api.managedgw.us001-prod.arcticwolf.net/api/v1/organizations/:organizationUuid/tickets", "params": [ { "name": "organizationUuid", "value": "", "type": "path", "description": "The unique identifier for the organization" }, { "name": "status", "value": "", "type": "query", "description": "Filter by ticket status(es). Provide single value or comma-separated list." }, { "name": "assigneeByEmail", "value": "", "type": "query", "description": "Filter by assignee email(s). Provide single email or comma-separated list." }, { "name": "assigneeByFirstName", "value": "", "type": "query", "description": "Filter by assignee first name(s). Provide single name or comma-separated list." }, { "name": "assigneeByLastName", "value": "", "type": "query", "description": "Filter by assignee last name(s). Provide single name or comma-separated list." }, { "name": "updatedBefore", "value": "", "type": "query", "description": "Filter tickets that were last updated before this timestamp (ISO 8601, UTC)" }, { "name": "updatedAfter", "value": "", "type": "query", "description": "Filter tickets that were last updated after this timestamp (ISO 8601, UTC)" }, { "name": "createdBefore", "value": "", "type": "query", "description": "Filter tickets that were created before this timestamp (ISO 8601, UTC)" }, { "name": "createdAfter", "value": "", "type": "query", "description": "Filter tickets that were created after this timestamp (ISO 8601, UTC)" }, { "name": "priority", "value": "", "type": "query", "description": "Filter by priority level(s). Provide single value or comma-separated list." }, { "name": "type", "value": "", "type": "query", "description": "Filter by ticket type(s). Provide single value or comma-separated list." }, { "name": "offset", "value": "", "type": "query", "description": "Number of items to skip before starting to return results" }, { "name": "limit", "value": "", "type": "query", "description": "Maximum number of items to return" }, { "name": "includeComments", "value": "", "type": "query", "description": "Whether to include comments & attachments in the response" } ], "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Retrieve a paginated list of tickets for a specific organization" }, { "info": { "name": "Get a ticket by ID", "type": "http" }, "http": { "method": "GET", "url": "https://ticket-api.managedgw.us001-prod.arcticwolf.net/api/v1/organizations/:organizationUuid/tickets/:ticketId", "params": [ { "name": "organizationUuid", "value": "", "type": "path", "description": "The unique identifier for the organization" }, { "name": "ticketId", "value": "", "type": "path", "description": "The unique identifier for the ticket" }, { "name": "includeComments", "value": "", "type": "query", "description": "Whether to include comments & attachments in the response" } ], "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Retrieve detailed information about a specific ticket" }, { "info": { "name": "Close a ticket", "type": "http" }, "http": { "method": "POST", "url": "https://ticket-api.managedgw.us001-prod.arcticwolf.net/api/v1/organizations/:organizationUuid/tickets/:ticketId/close", "params": [ { "name": "organizationUuid", "value": "", "type": "path", "description": "The unique identifier for the organization" }, { "name": "ticketId", "value": "", "type": "path", "description": "The unique identifier for the ticket" } ], "body": { "type": "json", "data": "{}" }, "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Close a ticket with an optional comment" } ] } ], "bundled": true }