generated: '2026-08-15'
method: searched
source: https://knowledge.artera.io/en_US/1813492-artera-demo-environment
note: >-
  Artera publishes a demo environment, but it is a customer/staff demo of the web
  application rather than a self-serve API sandbox. There are no test API keys, no
  magic test phone numbers and no published test tokens — Artera explicitly tells
  testers to use a real teammate's mobile number. Nothing below is invented; the
  absence of test values IS the finding.
sandbox:
  available: true
  kind: demo-environment
  self_serve: false
  url: https://demo-app.well-health-app.com/login/staff
  access: >-
    Work email required; first-time users create a password and verify via an
    emailed confirmation link. Provisioned through Artera, not self-signup.
  separation_from_production: >-
    Demo and production are separate environments and are NOT synchronized.
test_vs_live:
  key_prefixes: null
  mode_flag: null
  note: >-
    Artera publishes no test-vs-live key prefix or mode switch. MAPI credentials
    are issued per environment during implementation — "Demo and Production
    endpoints" are provided by Artera at that time and are not public.
test_data:
  patient_naming_rule: >-
    Test patients created in the non-production EMR must have the last name
    exactly "ZTest" to display correctly; other test patients are automatically
    anonymized.
  data_policy: fictitious data only
  test_phone_numbers: null
  test_phone_note: >-
    No magic/reserved test numbers are published. Artera recommends using "the
    phone number of someone on your team that will be assisting you with testing
    in real-time" — meaning sandbox SMS sends to a real handset.
  test_cards: null
  test_card_note: not applicable — Artera is not a card acquirer
time_simulation:
  test_clocks: false
fixtures_and_triggers:
  tooling: null
  note: >-
    No fixture generator or event-trigger CLI is published. Test events are
    produced by driving the demo web application or the non-production EMR feed.
limitations:
- Insights and Analytics Plus are not available in demo environments (production only)
- New line/resource requests in demo carry a 14-day turnaround
- Demo data does not sync with production
coverage:
  api_sandbox: false
  app_demo: true
  published_test_values: 0