slug: asapp3
provider: Asapp3
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 3
edges:
- tag: AutoSummary
  spec_file: asapp3-autosummary-api-openapi.yml
  capability_id: BC-430
  capability_id_l1: BC-430
  capability_name: Customer Service Management
  confidence: 0.78
  evidence: GET /autosummary/v1/intent/{conversationId} getIntent Get conversation intent; GET /autosummary/v1/free-text-summaries/{conversationId}
    getFreeTextSummary Get free text summary
  reason: Derives intent and summaries from customer-service conversations for contact-centre agents and
    wrap-up. Clearly customer service management at L1; the evidence does not pin a single sub-capability
    (inquiry handling vs contact-centre operations), so no L2 is asserted.
- tag: AutoCompose
  spec_file: asapp3-autocompose-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.7
  evidence: POST /autocompose/v1/conversations/{conversationId}/suggestions getSuggestions Generate suggestions;
    GET /autocompose/v1/responses/globals getGlobalResponses List the global responses
  reason: 'Agent-assist for contact-centre representatives: suggests the next message in a customer conversation
    and manages reusable response libraries — handling and resolving customer contacts. Some ambiguity
    between inquiry handling and contact-centre operations tooling, hence 0.7 on the L2.'
- tag: Conversations
  spec_file: asapp3-conversations-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.7
  evidence: POST /conversation/v1/conversations  Create or update a conversation; POST /conversation/v1/conversations/{conversationId}/messages  Create
    a message; schemas Participant, Message
  reason: The surface models customer-agent conversations and their messages on an enterprise contact-centre
    CX platform, i.e. capture and handling of inbound customer contacts. Generic 'Conversations' naming
    and the data-ingestion flavour keep confidence moderate.