generated: '2026-08-06' method: searched source: https://demo.asknice.ly/help/apidocs/changelog description: >- AskNicely runs two separate dated change records. The API changelog lives inside the API reference and covers contract-level changes only; its most recent entry is 24 October 2024. The product changelog is a monthly "Product Updates" series in the Zendesk help centre and is current. Both are captured here — an integrator watching only the product updates will miss API contract changes, and vice versa. scheme: dated entries (no semantic version) current_version: v1 sources: api_changelog: https://demo.asknice.ly/help/apidocs/changelog product_changelog: https://asknicely.zendesk.com/hc/en-us/search?query=Product%20Updates status_history: https://status.asknicely.com/history.atom api_entries: - date: '2024-10-24' area: Get Responses type: addition breaking: false highlight: Salesforce integration accounts now receive sfaccount, sfcontactid, sfcaseid and sfleadid fields on responses. - date: '2024-09-24' area: Documentation type: documentation breaking: false highlight: Clarified how to use custom data fields with the `_c` suffix; formatting and readability improved. - date: '2024-06-21' area: Get Responses type: addition breaking: false highlight: Accounts with Advanced Case Management now receive a case_assigned_user field on responses. - date: '2024-03-25' area: Get Responses, Get NPS type: addition breaking: false highlight: Added repeatable filters[] and values[] query filtering to /responses and /getnps. - date: '2024-03-04' area: Historical Stats type: fix breaking: false highlight: >- Fixed NPS miscalculation in historical sent stats for accounts mixing metrics in the leading question; promoter/passive/detractor classification corrected; csat and fivestar averages added to the response object. - date: '2022-12-03' area: Get Responses type: breaking breaking: true highlight: >- Redirect threshold lowered — clients must follow redirects above 999 responses (was 2,000). Requests above 50,000 responses now return an error. AskNicely warns the threshold may change again. - date: '2022-03-11' area: Get Unsubscribed type: addition breaking: false highlight: Added pagenumber/pagesize pagination to the unsubscribe endpoint. - date: '2022-01-07' area: Bulk Add with CSV type: addition breaking: false highlight: Documented the CSV Importer upload endpoint (/curlupload/{importer-id}). - date: '2021-09-21' area: Get Responses type: breaking breaking: true highlight: Clients must follow redirects above 2,000 responses; requests above 50,000 responses error. - date: '2021-07-14' area: Deactivate All type: breaking breaking: true highlight: /contacts/deactivateall now returns HTTP 307 redirects until complete; clients must follow redirects. - date: '2021-07-09' area: Get Responses type: notice breaking: false highlight: Advance notice (roughly three months) of the redirect and 50,000-response limits enforced from October 2021. - date: '2021-07-01' area: Bulk Add/Send type: breaking breaking: true highlight: >- /contacts/add became asynchronous — it now returns HTTP 201 immediately on valid data and processes afterwards. No contact-specific data is returned by the endpoint any more. - date: '2021-05-06' area: All contact endpoints type: breaking breaking: true highlight: >- person/people terminology renamed to contact/contacts across six paths and four parameters. Old paths marked deprecated with no sunset date. See lifecycle/asknicely-lifecycle.yml. - date: '2021-03-02' area: Historical Stats type: addition breaking: false highlight: Added the optional include-delay parameter to /api/v1/stats. - date: '2018-02-21' area: Rate limits type: documentation breaking: false highlight: Added detail on rate limiting to the documentation. - date: '2018-02-20' area: Authentication type: breaking breaking: true highlight: An invalid or missing API key now returns HTTP 401 UNAUTHORIZED instead of HTTP 200 OK. - date: '2018-01-09' area: Statistics type: addition breaking: false highlight: >- Added `delivered` and `surveys_delivered_responded_percent` to /stats; added `delivered` to /sentstats and changed responserate to delivered/responded to match the dashboard. - date: '2017-11-09' area: Rate limits type: breaking breaking: true highlight: Rate limits introduced. HTTP 429 returned on breach, with limit information in response headers. - date: '2017-08-21' area: Sent Statistics type: addition breaking: false highlight: New endpoint GET /api/v1/sentstats. - date: '2017-08-10' area: Transport type: breaking breaking: true highlight: Plain HTTP access removed — HTTPS only. product_entries_recent: - {date: '2026-07', title: July 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/51264638044692-July-2026-Product-Updates'} - {date: '2026-06', title: June 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/50129367319572-June-2026-Product-Updates'} - {date: '2026-05', title: May 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/49233010143380'} - {date: '2026-04', title: April 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/48042652638100-April-2026-Product-Updates'} - {date: '2026-03', title: March 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/46932227850004-March-2026-Product-Updates'} - {date: '2026-02', title: February 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/46109311161492-February-2026-Product-Updates'} - {date: '2026-01', title: January 2026 Product Updates, url: 'https://asknicely.zendesk.com/hc/en-us/articles/45108963121940-January-2026-Product-Updates'} gaps: - No RSS/Atom feed for the API changelog (the status page has one; the changelog does not). - No entries on the API changelog since 24 October 2024, despite ongoing product releases including the MCP server. - Breaking changes are announced but not versioned — there is no way to pin to prior behaviour.