generated: '2026-07-18'
method: searched
source: https://sentisum.com/security
docs: https://trust.sentisum.com/
notes: >-
  SentiSum is a hosted CX intelligence SaaS with no public developer API or
  OpenAPI. Standards below reflect published organizational security/privacy
  compliance posture (searched from the security page and Akitra-powered trust
  center), not API protocol conformance.
standards:
- id: soc2-type2
  conforms: true
  evidence: SOC 2 Type 2 attestation with reports for 2023, 2024, 2025 (trust.sentisum.com)
- id: gdpr
  conforms: true
  evidence: GDPR compliance stated; Data Processing Agreement available on request
- id: iso-27001
  conforms: false
  evidence: not published
- id: hipaa
  conforms: false
  evidence: not published
- id: pci-dss
  conforms: false
  evidence: not published