generated: '2026-07-18'
method: searched
source: https://docs.atratopago.com/reference/webhooks.md, estructura.md, catalogo.md, webhook.md
spec_type: Webhooks
delivery:
  method: POST
  content_type: application/json
  retries: up to 6 retries until the receiver returns HTTP 200
  auth: optional shared credential configured in the partner dashboard
configuration: Partner dashboard > Recepción de pagos / Desarrollo > Webhook (URL + optional auth).
events:
- event: status_updated
  surface: ecommerce/application
  description: Application/order status change.
  payload_fields:
  - atrato_id
  - atrato_application_id
  - status
  - status_id
  - status_code
  - order_id
  - order_number
  - customer{...}
  - timestamp
  - observations
- event: disbursement_updated
  surface: ecommerce/disbursement
  description: Merchant disbursement status change.
  payload_fields:
  - status
  - status_id
  - status_code
  - data.amount
  - data.transactionId
  - data.trackingKey
- event: UPDATED_STATUS_PAYMENT_CASH_IN_AT_STORE
  surface: cash-in
  description: In-store cash-in payment status change.
  payload_fields:
  - paymentId
  - status
status_catalog:
  status_updated:
  - status: Solicitud iniciada
    id: 20
    code: SOLICITUDINICIADA
  - status: Esperando Documentos
    id: 4
    code: ESPERANDODOCUMENTOS
  - status: contratoFirmado
    id: 9
    code: CONTRATOFIRMADO
  - status: Crédito Autorizado
    id: 29
    code: CREDITOAUTORIZADO
  - status: Compra Confirmada
    id: 18
    code: COMPRACONFIRMADA
  - status: Denegado
    id: 5
    code: DENEGADO
  - status: Denegado Automáticamente
    id: 13
    code: AUTODENEGADO
  - status: Caducado
    id: 14
    code: CADUCADO
  - status: Cancelado
    id: 15
    code: CANCELADO
  disbursement_updated:
  - status: desembolsado
    id: 19
    code: DESEMBOLSADO
  cash_in_payment:
  - success
  - pending_conciliation
  - cancelled
note: Full status_updated catalog has 19 states; the marquee and terminal states are captured here. See
  catalogo.md for the exhaustive list.