{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "https://automationanywhere.com/schemas/work-item.json", "title": "Automation Anywhere Work Item", "description": "Schema representing a work item within the Automation Anywhere Workload Management system. A work item is a single unit of data queued for processing by an RPA bot, with a typed payload defined by the queue's work item model and lifecycle status tracking from creation through completion.", "type": "object", "required": ["queueId"], "properties": { "id": { "type": "integer", "description": "Unique numeric identifier of the work item assigned by the Control Room upon creation" }, "queueId": { "type": "integer", "description": "Numeric ID of the Workload Management queue this work item belongs to" }, "json": { "type": "object", "description": "Key-value data payload of the work item. Keys are attribute names defined in the queue's work item model; values are the actual data to be processed by the bot.", "additionalProperties": true }, "status": { "type": "string", "description": "Current lifecycle status of the work item indicating where it is in the processing pipeline", "enum": ["NEW", "IN_PROGRESS", "FAILED", "COMPLETE", "DEFERRED"] }, "result": { "type": "string", "description": "Processing outcome recorded by the bot upon completing or failing this work item", "enum": ["SUCCESS", "FAILURE"] }, "col1": { "type": "string", "description": "Display column 1: a human-readable label extracted from the work item data for display in the Control Room queue viewer" }, "col2": { "type": "string", "description": "Display column 2: a secondary human-readable label extracted from the work item data" }, "col3": { "type": "string", "description": "Display column 3: a tertiary human-readable label extracted from the work item data" }, "deviceId": { "type": "integer", "description": "Numeric ID of the Bot Runner device that processed or is currently processing this work item" }, "deviceUserId": { "type": "integer", "description": "Numeric ID of the user account under which the processing bot executed on the device" }, "automationId": { "type": "string", "description": "Deployment ID (UUID) of the automation that processed this work item, linking back to the deployment record" }, "jobExecutionId": { "type": "string", "description": "Identifier of the job execution associated with processing this work item" }, "startTime": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when the bot began processing this work item" }, "endTime": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when bot processing of this work item completed" }, "deferredUntil": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp until which this work item is deferred; the bot will not pick it up before this time" }, "lastPausedTime": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when the work item was last paused during processing" }, "totalPausedTime": { "type": "integer", "description": "Total time in seconds this work item was in a paused state", "minimum": 0 }, "comment": { "type": "string", "description": "Optional free-text comment added by the processing bot or a human operator", "maxLength": 2000 }, "error": { "type": "string", "description": "Error message recorded when the work item processing failed, for debugging and retry decisions" }, "retryCount": { "type": "integer", "description": "Number of times this work item has been automatically retried after failure", "minimum": 0 }, "hashCode": { "type": "integer", "description": "Hash of the work item data used for duplicate detection when disallowDuplicate is enabled on the queue" }, "version": { "type": "integer", "description": "Optimistic concurrency control version number; must match the server value when updating" }, "tenantUuid": { "type": "string", "format": "uuid", "description": "UUID of the tenant in a multi-tenant Control Room deployment" }, "createdBy": { "type": "integer", "description": "Numeric ID of the user who created this work item" }, "createdOn": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when this work item was added to the queue" }, "updatedBy": { "type": "integer", "description": "Numeric ID of the user who last modified this work item" }, "updatedOn": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp of the last status or data update to this work item" } }, "$defs": { "WorkItemModel": { "type": "object", "description": "Schema definition for work items in a queue, specifying the named attributes and their data types that each work item must contain", "required": ["name"], "properties": { "id": { "type": "integer", "description": "Unique identifier of the work item model" }, "name": { "type": "string", "description": "Human-readable name for the work item model" }, "attributes": { "type": "array", "description": "Ordered list of attribute definitions that form the work item data schema", "items": { "$ref": "#/$defs/WorkItemAttribute" } }, "createdOn": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when this model was created" }, "updatedOn": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp of the last modification to this model" } } }, "WorkItemAttribute": { "type": "object", "description": "A single named attribute definition within a work item model", "required": ["name", "type"], "properties": { "id": { "type": "integer", "description": "Unique identifier of this attribute" }, "name": { "type": "string", "description": "Attribute name used as the key in work item JSON payloads", "minLength": 1, "maxLength": 100 }, "type": { "type": "string", "description": "Data type of values stored in this attribute", "enum": ["TEXT", "NUMBER", "DATE", "BOOLEAN"] }, "isRequired": { "type": "boolean", "description": "Whether this attribute must be provided when creating a work item" } } }, "Queue": { "type": "object", "description": "A work item queue configuration in the Workload Management system", "required": ["name", "workItemModelId"], "properties": { "id": { "type": "integer", "description": "Unique identifier of the queue" }, "name": { "type": "string", "description": "Human-readable name for the queue", "minLength": 1, "maxLength": 255 }, "description": { "type": "string", "description": "Optional description of the queue's business purpose" }, "workItemModelId": { "type": "integer", "description": "ID of the work item model defining the data schema for items in this queue" }, "status": { "type": "string", "description": "Current operational status of the queue", "enum": ["ACTIVE", "INACTIVE"] }, "reactivationThreshold": { "type": "integer", "description": "Percentage of remaining work items below which the queue triggers reactivation of bot processing", "minimum": 0, "maximum": 100 }, "disallowDuplicate": { "type": "boolean", "description": "Whether to reject work items that have the same data hash as an existing item in the queue" }, "autoRetryLimit": { "type": "integer", "description": "Maximum number of automatic retries for failed work items before they are marked as permanently failed", "minimum": 0, "maximum": 10 }, "workItemProcessingOrders": { "type": "array", "description": "Ordered list of attribute names by which work items are prioritized for processing", "items": { "type": "string" } } } } } }