generated: '2026-09-14'
method: searched
source: https://developers.avayacloud.com/avaya-infinity/changelog
note: >-
  Both developer hubs publish a dated changelog. The Avaya Infinity changelog (below) is the active one;
  https://developers.avayacloud.com/avaya-experience-platform/changelog exists as a sibling surface.
  Entries are narrative release notes, not versioned API releases — no entry names an API version and
  none is marked breaking.
scheme: dated-entries
current_version:
  avaya-infinity: '1.0'
  avaya-experience-platform: '1.0.63'
changelog_urls:
  - https://developers.avayacloud.com/avaya-infinity/changelog
  - https://developers.avayacloud.com/avaya-experience-platform/changelog
entries:
  - date: '2026-08-28'
    title: NEW CRM Integration (Aug 2026)
    kind: added
    highlights: Generic CRM integration capability added to the Avaya Infinity platform.
  - date: '2026-04-03'
    title: Updated Element API Documentation (Mar 2026)
    kind: improved
    highlights: Element API documentation revised.
  - date: '2026-02-06'
    title: Updated Element API Documentation (February 2026)
    kind: improved
    highlights: Further Element API documentation enhancements.
  - date: '2026-01-22'
    title: Updated Workflow Sessions & Access Token API Documentation
    kind: improved
    highlights: Workflow Sessions and Access Token API reference refined.
  - date: '2026-01-15'
    title: Updated Custom Messaging API and Documentation (Jan 2026)
    kind: improved
    highlights: Custom Messaging API and its documentation updated.
  - date: '2026-01-12'
    title: New Avaya Infinity Extensibility Framework (Jan 2026)
    kind: added
    highlights: Extensibility framework (IEF) introduced for building platform extensions.
  - date: '2025-09-29'
    title: NEW Avaya Infinity APIs (Sept 2025)
    kind: added
    highlights: The Avaya Infinity API suite released.
  - date: '2025-07-18'
    title: New Omni SDK (June 2025)
    kind: added
    highlights: Omni-channel SDK made available.
  - date: '2025-06-17'
    title: Welcome to Avaya Infinity
    kind: announcement
    highlights: Avaya Infinity developer hub launch.
breaking_changes_in_window: 0