openapi: 3.2.0
info:
title: Admin - Voice Avaya Cloud Office management API
description: 'The Voice provider APIs are used to manage information about voice specific elements and different voice related entities e.g. Phone numbers.
Voice Services will support multiple ways to provision voice providers
1. Programmatic Interface (Rest APIs)
2. User Interface'
contact:
name: Avaya API Team
url: https://developers.avayacloud.com/onecloud-ccaas
email: apiteam@avaya.com
license:
name: Avaya Software Development Kit (SDK) Software License Terms
url: http://support.avaya.com/css/P8/documents/101038288
version: 1.0.2
servers:
- url: '{protocol}://{server}{basePath}'
description: Open API
variables:
protocol:
enum:
- https
default: https
server:
default: HOST-REGION.api.avayacloud.com
basePath:
default: /api/admin/voice/v1
security:
- {}
- BearerAuth: []
AppKey: []
tags:
- name: Avaya Cloud Office management
description: APIs to manage Avaya Cloud Office element in voice service
paths:
/accounts/{accountId}/aco-elements:
post:
tags:
- Avaya Cloud Office management
summary: Create Avaya Cloud Office
description: '**This API requires the Account Administrator role.**
Add a new Avaya Cloud Office element with required ACO Server data.
Only one instance of Avaya Cloud Office element can be created for an account.
The following field must be unique otherwise a `HTTP 409 Conflict` will be returned:
* `name`
Will trigger asynchronous updates, the status of which should be monitored via `GET /aco-elements/{elementId}`.'
operationId: createAco
parameters:
- $ref: '#/components/parameters/accountId'
requestBody:
description: Avaya Cloud Office
content:
application/json:
schema:
$ref: '#/components/schemas/ACOElement'
examples:
ACO:
$ref: '#/components/examples/ACORequest'
required: true
responses:
'202':
description: Accepted
content:
application/json:
schema:
$ref: '#/components/schemas/ACOElement'
examples:
ACO:
$ref: '#/components/examples/ACOResponse'
'400':
$ref: '#/components/responses/ErrorConstraintViolation'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'409':
$ref: '#/components/responses/ErrorACOExists'
'500':
$ref: '#/components/responses/InternalServerError'
/accounts/{accountId}/aco-elements/{elementId}:
put:
tags:
- Avaya Cloud Office management
summary: Update Avaya Cloud Office
description: '**This API requires the Account Administrator role.**
Update an existing Avaya Cloud Office element by unique element Id and ACO server details.
Will trigger asynchronous updates, the status of which should be monitored via `GET /aco-elements/{elementId}`.'
operationId: updateAco
parameters:
- $ref: '#/components/parameters/accountId'
- $ref: '#/components/parameters/elementId'
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ACOElement'
examples:
ACO:
$ref: '#/components/examples/ACORequest'
required: true
responses:
'202':
description: Accepted
content:
application/json:
schema:
$ref: '#/components/schemas/ACOElement'
examples:
ACO:
$ref: '#/components/examples/ACOResponse'
'400':
$ref: '#/components/responses/ErrorConstraintViolation'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'409':
$ref: '#/components/responses/ErrorACOExists'
'500':
$ref: '#/components/responses/InternalServerError'
get:
tags:
- Avaya Cloud Office management
summary: Get Avaya Cloud Office
description: '**This API requires the Account Administrator role.**
Get an existing Avaya Cloud Office element by unique element Id'
operationId: getAco
parameters:
- $ref: '#/components/parameters/accountId'
- $ref: '#/components/parameters/elementId'
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/ACOElement'
examples:
ACO:
$ref: '#/components/examples/ACOResponse'
'400':
$ref: '#/components/responses/ErrorConstraintViolation'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServerError'
delete:
tags:
- Avaya Cloud Office management
summary: Delete Avaya Cloud Office
description: '**This API requires the Account Administrator role.**
Delete an existing Avaya Cloud Office instance by unique element Id'
operationId: deleteAco
parameters:
- $ref: '#/components/parameters/accountId'
- $ref: '#/components/parameters/elementId'
responses:
'204':
description: No Content
'400':
$ref: '#/components/responses/ErrorConstraintViolation'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServerError'
components:
examples:
ErrorForbidden:
description: Forbidden
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden
title: Forbidden
status: 403
detail: According to the access control policy the current user does not have permission to access this resource.
ACOResponse:
value:
elementId: c8c2909d-75e9-484a-94c0-b7e8d29771fe
name: Avaya Cloud Office
environment: Production
description: Avaya Cloud Office Description
didNumbers:
- '+16062128688'
- '+12702289911'
isChatEnabled: true
isExtensionCalling: false
elementType: ACO
status: SUCCESS
presenceApplicationType: AVAYA_CLOUD_OFFICE
ErrorACOExists:
description: Constraint Violation
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#conflict
title: Conflict
status: 409
detail: A resource with the same unique constraint values already exists.
violations:
- field: name
message: An Avaya Cloud Office with this name already exists
ErrorNotFound:
description: Not Found
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found
title: Resource Not Found
status: 404
detail: Either there is no API method associated with the URL path of the request, or the request refers to one or more resources that were not found.
ErrorConstraintViolation:
description: Constraint Violation
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
title: Constraint Violation
status: 400
detail: A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section.
violations:
- field: accountId
message: must match "^[a-zA-Z]{6}$"
code: 20006
ErrorUnauthorized:
description: Unauthorized
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized
title: Unauthorized
status: 401
detail: This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis
ErrorInternalServerError:
description: Server Error
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error
title: Server Error
status: 500
detail: An internal server error was encountered.
ACORequest:
value:
name: Avaya Cloud Office
environment: Production
description: Avaya Cloud Office Description
didNumbers:
- '+16062128688'
- '+12702289911'
isChatEnabled: true
isExtensionCalling: false
presenceApplicationType: AVAYA_CLOUD_OFFICE
parameters:
elementId:
name: elementId
in: path
description: The unique 36 character internal id (uuid) that represents the Element.
required: true
schema:
type: string
example: c8c2909d-75e9-484a-94c0-b7e8d29771fe
minLength: 36
maxLength: 36
pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
accountId:
name: accountId
description: The unique 6 character internal id that represents the customer account.
required: true
in: path
schema:
type: string
minLength: 6
maxLength: 6
pattern: ^[a-zA-Z]{6}$
example: ABCDEF
responses:
Unauthorized:
description: Unauthorized
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorUnauthorized'
Forbidden:
description: Forbidden
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorForbidden'
ErrorConstraintViolation:
description: Constraint Violation
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorConstraintViolation'
InternalServerError:
description: All other application errors
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorInternalServerError'
NotFound:
description: Not Found
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorNotFound'
ErrorACOExists:
description: Conflict
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
loginId:
$ref: '#/components/examples/ErrorACOExists'
schemas:
Problem:
type: object
description: 'Problem Detail as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs RFC 7807
'
properties:
type:
type: string
format: uri
description: 'An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML).
'
default: about:blank
example: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
title:
type:
- string
- 'null'
description: 'A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized).
'
example: Service Unavailable
status:
type:
- integer
- 'null'
format: int32
description: 'The HTTP status code generated by the origin server for this occurrence of the problem.
'
minimum: 100
example: 503
exclusiveMaximum: 600
detail:
type:
- string
- 'null'
description: 'A human readable explanation specific to this occurrence of the problem.
'
example: Connection to database timed out
instance:
type:
- string
- 'null'
format: uri
description: 'An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.
'
violations:
type:
- array
- 'null'
description: 'A list of violations that occurred as a result of invalid data provided as part of a request.
'
items:
type: object
properties:
field:
type: string
description: 'The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body.
'
example: accountId
message:
type: string
description: 'A human readable explanation specific to this occurrence of the violation.
'
example: must match "^[a-zA-Z]{6}$"
code:
type: integer
format: int32
description: 'The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change.
'
example: 20006
example:
- field: emailAddress
message: must not be null
code: 20002
- field: accountId
message: must match "^[a-zA-Z]{6}$"
code: 20006
ACOElement:
type: object
description: 'Avaya Cloud Office Element Details
'
properties:
elementId:
type: string
readOnly: true
example: ce8042a2-12f8-406f-5fd3-86c1c16d3a77
name:
type: string
example: Avaya Cloud Office
minLength: 1
maxLength: 255
pattern: ^[a-zA-Z0-9\p{L}\-\_\.\ ]+$
environment:
type: string
enum:
- Production
- Development
example: Production
description:
type: string
maxLength: 1024
pattern: (^$|^[a-zA-Z0-9\p{L}\(\)\-\_\.\ ]+$)
didNumbers:
description: The did numbers in the E.164 format
type: array
maxItems: 2000
items:
type: string
maxLength: 13
example:
- '+16062128688'
- '+12702289911'
isChatEnabled:
type: boolean
description: Indicates whether the chat is enabled for any given ACO element.
default: true
example: true
isExtensionCalling:
type: boolean
description: Indicates whether the extension calling is disabled for any given ACO element.
default: false
example: false
elementType:
type: string
readOnly: true
example: ACO
minLength: 1
maxLength: 255
pattern: ^[a-zA-Z0-9\-\_\.\ ]+$
status:
type: string
description: "This field indicates the current status of an Element.\n\nAn explanation of the values is listed below:\n * SUCCESS - An Element was created/updated successfully.\n * FAILED - operation on Element was failed.\n * IN_PROGRESS - operation performed on an Element is in progress.\n"
enum:
- SUCCESS
- FAILED
- IN_PROGRESS
statusMessage:
type: string
readOnly: true
example: cannot create element due to database failure
presenceApplicationType:
type: string
enum:
- AVAYA_CLOUD_OFFICE
- AVAYA_CLOUD_PHONE
x-enum-varnames:
- AVAYA_CLOUD_OFFICE
- AVAYA_CLOUD_PHONE
required:
- name
- environment
securitySchemes:
BearerAuth:
type: http
scheme: bearer
description: This API uses Bearer Token Authorization Flow
bearerFormat: JWT
AppKey:
type: apiKey
in: header
name: appkey
description: This API needs an appKey as header
x-explorer-enabled: false
x-samples-languages:
- curl
- node
- java
- javascript
- python
- go