openapi: 3.2.0 info: title: Admin - Timetable Holiday API description: 'Timetable is a configuration of working hours for a specific Contact Center account. Each account can have multiple timetables. It is possible to configure a timetable with intervals - days of the week or specific dates with a range of working hours, as well as holidays, which are non-working days.' contact: name: Avaya API Team url: https://developers.avayacloud.com/onecloud-ccaas email: apiteam@avaya.com license: name: Avaya Software Development Kit (SDK) Software License Terms url: http://support.avaya.com/css/P8/documents/101038288 version: 1.0.1 servers: - url: '{protocol}://{server}{basePath}' description: Open API variables: protocol: enum: - https default: https server: default: HOST-REGION.api.avayacloud.com basePath: default: /api/business-hours/v1 - url: '{protocol}://{server}:{port}' description: Internal API variables: protocol: enum: - http - https default: http server: default: timetable-service port: enum: - '80' - '443' default: '80' security: - {} - BearerAuth: [] AppKey: [] tags: - name: Holiday description: Holidays are non-working days where the contact center is not staffed by agents and therefore fall outside of the operating business hours. paths: /accounts/{accountId}/timetables/{timetableId}/holidays: parameters: - $ref: '#/components/parameters/accountId' - $ref: '#/components/parameters/timetableId' get: tags: - Holiday summary: List Holidays operationId: listHolidays description: Gets the list of Holidays for a Timetable. parameters: - $ref: '#/components/parameters/pageSize' - $ref: '#/components/parameters/pageNumber' responses: '200': $ref: '#/components/responses/HolidaysPageResponse' '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '500': $ref: '#/components/responses/InternalServer' post: tags: - Holiday summary: Create Holiday operationId: createHoliday description: Creates a new Holiday. requestBody: $ref: '#/components/requestBodies/HolidayRequestBody' responses: '201': $ref: '#/components/responses/HolidayResponse' '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '500': $ref: '#/components/responses/InternalServer' /accounts/{accountId}/timetables/{timetableId}/holidays/{holidayId}: parameters: - $ref: '#/components/parameters/accountId' - $ref: '#/components/parameters/timetableId' - $ref: '#/components/parameters/holidayId' get: tags: - Holiday summary: Get Holiday operationId: getHoliday description: Gets a Holiday by ID. responses: '200': $ref: '#/components/responses/HolidayResponse' '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '500': $ref: '#/components/responses/InternalServer' put: tags: - Holiday summary: Update Holiday operationId: updateHoliday description: Updates a Holiday. requestBody: $ref: '#/components/requestBodies/HolidayRequestBody' responses: '200': $ref: '#/components/responses/HolidayResponse' '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '500': $ref: '#/components/responses/InternalServer' delete: tags: - Holiday summary: Delete Holiday operationId: deleteHoliday description: Deletes a Holiday. responses: '204': description: No Content '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '500': $ref: '#/components/responses/InternalServer' components: examples: HolidayResponse: value: holidayId: 72f456b0-2b50-11ec-8d3d-0242ac130003 name: Christmas Holidays description: Christmas holidays dates: - '2021-12-24' - '2021-12-25' - '2021-12-26' HolidayPageResponse: value: pagination: pageNumber: 2 pageSize: 10 total: 12 holidays: - holidayId: 72f456b0-2b50-11ec-8d3d-0242ac130003 name: Christmas Holidays description: Christmas holidays dates: - '2021-12-24' - '2021-12-25' - '2021-12-26' - holidayId: fef7047e-2b72-11ec-8d3d-0242ac130003 name: Saint Patrick's Day description: Saint Patrick's Day dates: - '2022-03-17' - '2022-03-17' - '2023-03-17' links: prev: /api/business-hours/v1/accounts/JDBUTC/timetables/8c872648-2b50-11ec-8d3d-0242ac130003/holidays?pageNumber=2&pageSize=10 next: '' ErrorForbidden: description: Forbidden value: type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden title: Forbidden status: 403 detail: According to the access control policy the current user and/or accountId does not have permission to access this resource. ErrorConstraintViolation: description: Constraint Violation value: type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation title: Constraint Violation status: 400 detail: A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section. violations: - field: accountId message: must match "^[a-zA-Z]{6}$" code: 20006 ErrorNotFound: description: Not Found value: type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found title: Resource Not Found status: 404 detail: Resource not found. HolidayCreate: value: name: Christmas Holidays description: Christmas holidays dates: - '2021-12-24' - '2021-12-25' - '2021-12-26' ErrorUnauthorized: description: Unauthorized value: type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized title: Unauthorized status: 401 detail: This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis ErrorInternalServerError: description: Server Error value: type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error title: Server Error status: 500 detail: An internal server error was encountered. schemas: HolidaysPage: description: A paginated list of holidays type: object properties: pagination: $ref: '#/components/schemas/Pagination' holidays: type: array description: List of holidays items: $ref: '#/components/schemas/Holiday' links: $ref: '#/components/schemas/Links' Problem: type: object description: 'Problem Detail as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs RFC 7807 ' properties: type: type: string format: uri description: 'An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML). ' default: about:blank example: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation title: type: - string - 'null' description: 'A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized). ' example: Service Unavailable status: type: - integer - 'null' format: int32 description: 'The HTTP status code generated by the origin server for this occurrence of the problem. ' minimum: 100 example: 503 exclusiveMaximum: 600 detail: type: - string - 'null' description: 'A human readable explanation specific to this occurrence of the problem. ' example: Connection to database timed out instance: type: - string - 'null' format: uri description: 'An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced. ' violations: type: - array - 'null' description: 'A list of violations that occurred as a result of invalid data provided as part of a request. ' items: type: object properties: field: type: string description: 'The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body. ' example: accountId message: type: string description: 'A human readable explanation specific to this occurrence of the violation. ' example: must match "^[a-zA-Z]{6}$" code: type: integer format: int32 description: 'The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change. ' example: 20006 example: - field: emailAddress message: must not be null code: 20002 - field: accountId message: must match "^[a-zA-Z]{6}$" code: 20006 Holiday: type: object required: - name - dates properties: holidayId: type: string readOnly: true description: The unique 36 character internal id that represents the holiday. minLength: 36 maxLength: 36 pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$ name: type: string description: The name of the holiday. Holiday names are not unique. maxLength: 256 description: type: string description: The description of the holiday maxLength: 1024 dates: type: array description: List of specific dates the holiday applies to. minItems: 1 maxItems: 356 items: type: string format: date maxLength: 10 description: Date of holiday in ISO 8601 format. Format is 'YYYY-MM-dd' i.e. 2021-03-17 example: '2021-01-03' example: - '2021-01-01' - '2021-01-02' - '2021-01-03' - '2021-01-04' Pagination: type: object properties: pageNumber: type: integer description: The current page number. pageSize: type: integer description: The max number of records that can be retrieved on this page. total: type: integer description: The total number of records. Links: type: object properties: prev: type: string description: URL of the previous page. Blank if currently on the first page. next: type: string description: URL of the next page. Blank if currently on the last page. responses: HolidaysPageResponse: description: Holiday Page Response content: application/json: schema: $ref: '#/components/schemas/HolidaysPage' examples: Holiday-Page-Response: $ref: '#/components/examples/HolidayPageResponse' Unauthorized: description: Unauthorized content: application/problem+json: schema: $ref: '#/components/schemas/Problem' examples: default: $ref: '#/components/examples/ErrorUnauthorized' HolidayResponse: description: Holiday Response content: application/json: schema: $ref: '#/components/schemas/Holiday' examples: Holiday-Response: $ref: '#/components/examples/HolidayResponse' InternalServer: description: Internal Server Error content: application/problem+json: schema: $ref: '#/components/schemas/Problem' examples: default: $ref: '#/components/examples/ErrorInternalServerError' NotFound: description: Not Found content: application/problem+json: schema: $ref: '#/components/schemas/Problem' examples: default: $ref: '#/components/examples/ErrorNotFound' BadRequest: description: BadRequest content: application/problem+json: schema: $ref: '#/components/schemas/Problem' examples: default: $ref: '#/components/examples/ErrorConstraintViolation' Forbidden: description: Forbidden content: application/problem+json: schema: $ref: '#/components/schemas/Problem' examples: default: $ref: '#/components/examples/ErrorForbidden' parameters: pageSize: name: pageSize description: The maximum number of results per page. required: false in: query schema: type: integer format: int32 default: 5 minimum: 5 maximum: 50 example: 5 holidayId: name: holidayId in: path required: true description: The unique 36 character internal id that represents the holiday. schema: type: string minLength: 36 maxLength: 36 pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$ example: 72f456b0-2b50-11ec-8d3d-0242ac130003 timetableId: name: timetableId in: path required: true description: The unique 36 character internal id that represents the timetable. schema: type: string minLength: 36 maxLength: 36 pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$ example: 8c872648-2b50-11ec-8d3d-0242ac130003 accountId: name: accountId description: The unique 6 character internal id that represents the customer account. required: true in: path schema: type: string minLength: 6 maxLength: 6 pattern: ^[a-zA-Z]{6}$ example: ABCDEF pageNumber: name: pageNumber description: The target page of results. required: false in: query schema: type: integer format: int32 default: 1 minimum: 1 example: 1 requestBodies: HolidayRequestBody: content: application/json: schema: $ref: '#/components/schemas/Holiday' examples: CreateOrUpdate-Holiday: $ref: '#/components/examples/HolidayCreate' required: true description: Create/Update Holiday request securitySchemes: BearerAuth: type: http scheme: bearer description: This API uses Bearer Token Authorization Flow bearerFormat: JWT AppKey: type: apiKey in: header name: appkey description: This API needs an appKey as header x-explorer-enabled: false x-samples-languages: - curl - node - java - javascript - python - go