openapi: 3.2.0
info:
title: Admin - Timetable Holiday API
description: 'Timetable is a configuration of working hours for a specific Contact Center account. Each account can have multiple
timetables. It is possible to configure a timetable with intervals - days of the week or specific dates with a
range of working hours, as well as holidays, which are non-working days.'
contact:
name: Avaya API Team
url: https://developers.avayacloud.com/onecloud-ccaas
email: apiteam@avaya.com
license:
name: Avaya Software Development Kit (SDK) Software License Terms
url: http://support.avaya.com/css/P8/documents/101038288
version: 1.0.1
servers:
- url: '{protocol}://{server}{basePath}'
description: Open API
variables:
protocol:
enum:
- https
default: https
server:
default: HOST-REGION.api.avayacloud.com
basePath:
default: /api/business-hours/v1
- url: '{protocol}://{server}:{port}'
description: Internal API
variables:
protocol:
enum:
- http
- https
default: http
server:
default: timetable-service
port:
enum:
- '80'
- '443'
default: '80'
security:
- {}
- BearerAuth: []
AppKey: []
tags:
- name: Holiday
description: Holidays are non-working days where the contact center is not staffed by agents and therefore fall outside of the operating business hours.
paths:
/accounts/{accountId}/timetables/{timetableId}/holidays:
parameters:
- $ref: '#/components/parameters/accountId'
- $ref: '#/components/parameters/timetableId'
get:
tags:
- Holiday
summary: List Holidays
operationId: listHolidays
description: Gets the list of Holidays for a Timetable.
parameters:
- $ref: '#/components/parameters/pageSize'
- $ref: '#/components/parameters/pageNumber'
responses:
'200':
$ref: '#/components/responses/HolidaysPageResponse'
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServer'
post:
tags:
- Holiday
summary: Create Holiday
operationId: createHoliday
description: Creates a new Holiday.
requestBody:
$ref: '#/components/requestBodies/HolidayRequestBody'
responses:
'201':
$ref: '#/components/responses/HolidayResponse'
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServer'
/accounts/{accountId}/timetables/{timetableId}/holidays/{holidayId}:
parameters:
- $ref: '#/components/parameters/accountId'
- $ref: '#/components/parameters/timetableId'
- $ref: '#/components/parameters/holidayId'
get:
tags:
- Holiday
summary: Get Holiday
operationId: getHoliday
description: Gets a Holiday by ID.
responses:
'200':
$ref: '#/components/responses/HolidayResponse'
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServer'
put:
tags:
- Holiday
summary: Update Holiday
operationId: updateHoliday
description: Updates a Holiday.
requestBody:
$ref: '#/components/requestBodies/HolidayRequestBody'
responses:
'200':
$ref: '#/components/responses/HolidayResponse'
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServer'
delete:
tags:
- Holiday
summary: Delete Holiday
operationId: deleteHoliday
description: Deletes a Holiday.
responses:
'204':
description: No Content
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
'500':
$ref: '#/components/responses/InternalServer'
components:
examples:
HolidayResponse:
value:
holidayId: 72f456b0-2b50-11ec-8d3d-0242ac130003
name: Christmas Holidays
description: Christmas holidays
dates:
- '2021-12-24'
- '2021-12-25'
- '2021-12-26'
HolidayPageResponse:
value:
pagination:
pageNumber: 2
pageSize: 10
total: 12
holidays:
- holidayId: 72f456b0-2b50-11ec-8d3d-0242ac130003
name: Christmas Holidays
description: Christmas holidays
dates:
- '2021-12-24'
- '2021-12-25'
- '2021-12-26'
- holidayId: fef7047e-2b72-11ec-8d3d-0242ac130003
name: Saint Patrick's Day
description: Saint Patrick's Day
dates:
- '2022-03-17'
- '2022-03-17'
- '2023-03-17'
links:
prev: /api/business-hours/v1/accounts/JDBUTC/timetables/8c872648-2b50-11ec-8d3d-0242ac130003/holidays?pageNumber=2&pageSize=10
next: ''
ErrorForbidden:
description: Forbidden
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden
title: Forbidden
status: 403
detail: According to the access control policy the current user and/or accountId does not have permission to access this resource.
ErrorConstraintViolation:
description: Constraint Violation
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
title: Constraint Violation
status: 400
detail: A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section.
violations:
- field: accountId
message: must match "^[a-zA-Z]{6}$"
code: 20006
ErrorNotFound:
description: Not Found
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found
title: Resource Not Found
status: 404
detail: Resource not found.
HolidayCreate:
value:
name: Christmas Holidays
description: Christmas holidays
dates:
- '2021-12-24'
- '2021-12-25'
- '2021-12-26'
ErrorUnauthorized:
description: Unauthorized
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized
title: Unauthorized
status: 401
detail: This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis
ErrorInternalServerError:
description: Server Error
value:
type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error
title: Server Error
status: 500
detail: An internal server error was encountered.
schemas:
HolidaysPage:
description: A paginated list of holidays
type: object
properties:
pagination:
$ref: '#/components/schemas/Pagination'
holidays:
type: array
description: List of holidays
items:
$ref: '#/components/schemas/Holiday'
links:
$ref: '#/components/schemas/Links'
Problem:
type: object
description: 'Problem Detail as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs RFC 7807
'
properties:
type:
type: string
format: uri
description: 'An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML).
'
default: about:blank
example: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
title:
type:
- string
- 'null'
description: 'A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized).
'
example: Service Unavailable
status:
type:
- integer
- 'null'
format: int32
description: 'The HTTP status code generated by the origin server for this occurrence of the problem.
'
minimum: 100
example: 503
exclusiveMaximum: 600
detail:
type:
- string
- 'null'
description: 'A human readable explanation specific to this occurrence of the problem.
'
example: Connection to database timed out
instance:
type:
- string
- 'null'
format: uri
description: 'An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.
'
violations:
type:
- array
- 'null'
description: 'A list of violations that occurred as a result of invalid data provided as part of a request.
'
items:
type: object
properties:
field:
type: string
description: 'The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body.
'
example: accountId
message:
type: string
description: 'A human readable explanation specific to this occurrence of the violation.
'
example: must match "^[a-zA-Z]{6}$"
code:
type: integer
format: int32
description: 'The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change.
'
example: 20006
example:
- field: emailAddress
message: must not be null
code: 20002
- field: accountId
message: must match "^[a-zA-Z]{6}$"
code: 20006
Holiday:
type: object
required:
- name
- dates
properties:
holidayId:
type: string
readOnly: true
description: The unique 36 character internal id that represents the holiday.
minLength: 36
maxLength: 36
pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
name:
type: string
description: The name of the holiday. Holiday names are not unique.
maxLength: 256
description:
type: string
description: The description of the holiday
maxLength: 1024
dates:
type: array
description: List of specific dates the holiday applies to.
minItems: 1
maxItems: 356
items:
type: string
format: date
maxLength: 10
description: Date of holiday in ISO 8601 format. Format is 'YYYY-MM-dd' i.e. 2021-03-17
example: '2021-01-03'
example:
- '2021-01-01'
- '2021-01-02'
- '2021-01-03'
- '2021-01-04'
Pagination:
type: object
properties:
pageNumber:
type: integer
description: The current page number.
pageSize:
type: integer
description: The max number of records that can be retrieved on this page.
total:
type: integer
description: The total number of records.
Links:
type: object
properties:
prev:
type: string
description: URL of the previous page. Blank if currently on the first page.
next:
type: string
description: URL of the next page. Blank if currently on the last page.
responses:
HolidaysPageResponse:
description: Holiday Page Response
content:
application/json:
schema:
$ref: '#/components/schemas/HolidaysPage'
examples:
Holiday-Page-Response:
$ref: '#/components/examples/HolidayPageResponse'
Unauthorized:
description: Unauthorized
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorUnauthorized'
HolidayResponse:
description: Holiday Response
content:
application/json:
schema:
$ref: '#/components/schemas/Holiday'
examples:
Holiday-Response:
$ref: '#/components/examples/HolidayResponse'
InternalServer:
description: Internal Server Error
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorInternalServerError'
NotFound:
description: Not Found
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorNotFound'
BadRequest:
description: BadRequest
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorConstraintViolation'
Forbidden:
description: Forbidden
content:
application/problem+json:
schema:
$ref: '#/components/schemas/Problem'
examples:
default:
$ref: '#/components/examples/ErrorForbidden'
parameters:
pageSize:
name: pageSize
description: The maximum number of results per page.
required: false
in: query
schema:
type: integer
format: int32
default: 5
minimum: 5
maximum: 50
example: 5
holidayId:
name: holidayId
in: path
required: true
description: The unique 36 character internal id that represents the holiday.
schema:
type: string
minLength: 36
maxLength: 36
pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
example: 72f456b0-2b50-11ec-8d3d-0242ac130003
timetableId:
name: timetableId
in: path
required: true
description: The unique 36 character internal id that represents the timetable.
schema:
type: string
minLength: 36
maxLength: 36
pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
example: 8c872648-2b50-11ec-8d3d-0242ac130003
accountId:
name: accountId
description: The unique 6 character internal id that represents the customer account.
required: true
in: path
schema:
type: string
minLength: 6
maxLength: 6
pattern: ^[a-zA-Z]{6}$
example: ABCDEF
pageNumber:
name: pageNumber
description: The target page of results.
required: false
in: query
schema:
type: integer
format: int32
default: 1
minimum: 1
example: 1
requestBodies:
HolidayRequestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/Holiday'
examples:
CreateOrUpdate-Holiday:
$ref: '#/components/examples/HolidayCreate'
required: true
description: Create/Update Holiday request
securitySchemes:
BearerAuth:
type: http
scheme: bearer
description: This API uses Bearer Token Authorization Flow
bearerFormat: JWT
AppKey:
type: apiKey
in: header
name: appkey
description: This API needs an appKey as header
x-explorer-enabled: false
x-samples-languages:
- curl
- node
- java
- javascript
- python
- go