openapi: 3.2.0
info:
  title: Admin Timetable API
  description: 'Timetable is a configuration of working hours for a specific Contact Center account. Each account can have multiple

    timetables. It is possible to configure a timetable with intervals - days of the week or specific dates with a

    range of working hours, as well as holidays, which are non-working days.'
  contact:
    name: Avaya API Team
    url: https://developers.avayacloud.com/onecloud-ccaas
    email: apiteam@avaya.com
  license:
    name: Avaya Software Development Kit (SDK) Software License Terms
    url: http://support.avaya.com/css/P8/documents/101038288
  version: 1.0.1
servers:
- url: '{protocol}://{server}{basePath}'
  description: Open API
  variables:
    protocol:
      enum:
      - https
      default: https
    server:
      default: HOST-REGION.api.avayacloud.com
    basePath:
      default: /api/business-hours/v1
- url: '{protocol}://{server}:{port}'
  description: Internal API
  variables:
    protocol:
      enum:
      - http
      - https
      default: http
    server:
      default: timetable-service
    port:
      enum:
      - '80'
      - '443'
      default: '80'
security:
- {}
- BearerAuth: []
  AppKey: []
tags:
- name: Timetable
  description: Timetables are a time zone specific schedule of holidays (non-working days) and intervals (working days).
paths:
  /accounts/{accountId}/timetables:
    parameters:
    - $ref: '#/components/parameters/accountId'
    get:
      tags:
      - Timetable
      summary: List Timetables
      operationId: listTimetables
      description: Gets the list of Timetables for an Account.
      parameters:
      - $ref: '#/components/parameters/pageSize'
      - $ref: '#/components/parameters/pageNumber'
      responses:
        '200':
          $ref: '#/components/responses/TimetablesPageResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '500':
          $ref: '#/components/responses/InternalServer'
    post:
      tags:
      - Timetable
      summary: Create Timetable
      operationId: createTimetable
      description: Creates a new Timetable.
      requestBody:
        $ref: '#/components/requestBodies/TimetableRequestBody'
      responses:
        '201':
          $ref: '#/components/responses/TimetableResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '409':
          $ref: '#/components/responses/Conflict'
        '500':
          $ref: '#/components/responses/InternalServer'
  /accounts/{accountId}/timetables/{timetableId}:
    parameters:
    - $ref: '#/components/parameters/accountId'
    - $ref: '#/components/parameters/timetableId'
    get:
      tags:
      - Timetable
      summary: Get Timetable
      operationId: getTimetable
      description: Gets a Timetable by ID.
      responses:
        '200':
          $ref: '#/components/responses/TimetableResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServer'
    put:
      tags:
      - Timetable
      summary: Update Timetable
      operationId: updateTimetable
      description: Updates a Timetable.
      requestBody:
        $ref: '#/components/requestBodies/TimetableRequestBody'
      responses:
        '200':
          $ref: '#/components/responses/TimetableResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '409':
          $ref: '#/components/responses/Conflict'
        '500':
          $ref: '#/components/responses/InternalServer'
    delete:
      tags:
      - Timetable
      summary: Delete Timetable
      operationId: deleteTimetable
      description: Deletes a Timetable.
      responses:
        '204':
          description: No Content
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServer'
components:
  examples:
    TimetableCreate:
      value:
        name: Timetable 2021
        description: A timetable for 2021 that contains a five-day working week without interruptions
        timeZone: Europe/Dublin
        autoDaylightSavingTime: true
    ErrorForbidden:
      description: Forbidden
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden
        title: Forbidden
        status: 403
        detail: According to the access control policy the current user and/or accountId does not have permission to access this resource.
    ErrorConflict:
      description: Conflict
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#conflict
        title: Conflict
        status: 409
        detail: Conflict data.
    ErrorConstraintViolation:
      description: Constraint Violation
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
        title: Constraint Violation
        status: 400
        detail: A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section.
        violations:
        - field: accountId
          message: must match "^[a-zA-Z]{6}$"
          code: 20006
    ErrorNotFound:
      description: Not Found
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found
        title: Resource Not Found
        status: 404
        detail: Resource not found.
    TimetableResponse:
      value:
        timetableId: 8c872648-2b50-11ec-8d3d-0242ac130003
        name: Timetable 2021
        description: A timetable for 2021 that contains a five-day working week without interruptions
        timeZone: Europe/Dublin
        autoDaylightSavingTime: true
    ErrorUnauthorized:
      description: Unauthorized
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized
        title: Unauthorized
        status: 401
        detail: This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis
    TimetablePageResponse:
      value:
        pagination:
          pageNumber: 2
          pageSize: 10
          total: 11
        timetables:
        - timetableId: 8c872648-2b50-11ec-8d3d-0242ac130003
          name: Timetable 2021
          description: A timetable for 2021 that contains a five-day working week without interruptions
          timeZone: Europe/Dublin
          autoDaylightSavingTime: true
        links:
          prev: /api/business-hours/v1/accounts/JDBUTC/timetables?pageNumber=2&pageSize=10
          next: ''
    ErrorInternalServerError:
      description: Server Error
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error
        title: Server Error
        status: 500
        detail: An internal server error was encountered.
  parameters:
    pageSize:
      name: pageSize
      description: The maximum number of results per page.
      required: false
      in: query
      schema:
        type: integer
        format: int32
        default: 5
        minimum: 5
        maximum: 50
        example: 5
    timetableId:
      name: timetableId
      in: path
      required: true
      description: The unique 36 character internal id that represents the timetable.
      schema:
        type: string
        minLength: 36
        maxLength: 36
        pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
        example: 8c872648-2b50-11ec-8d3d-0242ac130003
    accountId:
      name: accountId
      description: The unique 6 character internal id that represents the customer account.
      required: true
      in: path
      schema:
        type: string
        minLength: 6
        maxLength: 6
        pattern: ^[a-zA-Z]{6}$
        example: ABCDEF
    pageNumber:
      name: pageNumber
      description: The target page of results.
      required: false
      in: query
      schema:
        type: integer
        format: int32
        default: 1
        minimum: 1
        example: 1
  responses:
    TimetableResponse:
      description: Timetable Response
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Timetable'
          examples:
            Timetable-Response:
              $ref: '#/components/examples/TimetableResponse'
    Unauthorized:
      description: Unauthorized
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorUnauthorized'
    TimetablesPageResponse:
      description: Timetable Page Response
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TimetablesPage'
          examples:
            Timetable-Page-Response:
              $ref: '#/components/examples/TimetablePageResponse'
    InternalServer:
      description: Internal Server Error
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorInternalServerError'
    Conflict:
      description: Conflict
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorConflict'
    NotFound:
      description: Not Found
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorNotFound'
    BadRequest:
      description: BadRequest
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorConstraintViolation'
    Forbidden:
      description: Forbidden
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorForbidden'
  requestBodies:
    TimetableRequestBody:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Timetable'
          examples:
            CreateOrUpdate-Timetable:
              $ref: '#/components/examples/TimetableCreate'
      required: true
      description: Create/Update Timetable request
  schemas:
    Problem:
      type: object
      description: '<b>Problem Detail</b> as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs <a href="https://tools.ietf.org/html/rfc7807">RFC 7807</a>

        '
      properties:
        type:
          type: string
          format: uri
          description: 'An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML).

            '
          default: about:blank
          example: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
        title:
          type:
          - string
          - 'null'
          description: 'A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized).

            '
          example: Service Unavailable
        status:
          type:
          - integer
          - 'null'
          format: int32
          description: 'The HTTP status code generated by the origin server for this occurrence of the problem.

            '
          minimum: 100
          example: 503
          exclusiveMaximum: 600
        detail:
          type:
          - string
          - 'null'
          description: 'A human readable explanation specific to this occurrence of the problem.

            '
          example: Connection to database timed out
        instance:
          type:
          - string
          - 'null'
          format: uri
          description: 'An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

            '
        violations:
          type:
          - array
          - 'null'
          description: 'A list of violations that occurred as a result of invalid data provided as part of a request.

            '
          items:
            type: object
            properties:
              field:
                type: string
                description: 'The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body.

                  '
                example: accountId
              message:
                type: string
                description: 'A human readable explanation specific to this occurrence of the violation.

                  '
                example: must match "^[a-zA-Z]{6}$"
              code:
                type: integer
                format: int32
                description: 'The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change.

                  '
                example: 20006
          example:
          - field: emailAddress
            message: must not be null
            code: 20002
          - field: accountId
            message: must match "^[a-zA-Z]{6}$"
            code: 20006
    Timetable:
      type: object
      required:
      - name
      - description
      - timeZone
      properties:
        timetableId:
          type: string
          readOnly: true
          description: The unique 36 character internal id that represents the timetable.
          minLength: 36
          maxLength: 36
          pattern: ^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$
        name:
          type: string
          description: The name of the timetable. Timetable names are not unique.
          maxLength: 256
        description:
          type: string
          description: The description of the timetable
          maxLength: 1024
        timeZone:
          type: string
          description: The time zone of the timetable. Formatted as an IANA Time Zone Database name, e.g. 'Europe/Zurich'
          maxLength: 50
        autoDaylightSavingTime:
          type: boolean
          default: false
          description: When true auto daylight saving time will be enabled. Default value is false.
    TimetablesPage:
      description: A paginated list of timetables
      type: object
      properties:
        pagination:
          $ref: '#/components/schemas/Pagination'
        timetables:
          type: array
          description: List of timetables
          items:
            $ref: '#/components/schemas/Timetable'
        links:
          $ref: '#/components/schemas/Links'
    Pagination:
      type: object
      properties:
        pageNumber:
          type: integer
          description: The current page number.
        pageSize:
          type: integer
          description: The max number of records that can be retrieved on this page.
        total:
          type: integer
          description: The total number of records.
    Links:
      type: object
      properties:
        prev:
          type: string
          description: URL of the previous page. Blank if currently on the first page.
        next:
          type: string
          description: URL of the next page. Blank if currently on the last page.
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: This API uses Bearer Token Authorization Flow
      bearerFormat: JWT
    AppKey:
      type: apiKey
      in: header
      name: appkey
      description: This API needs an appKey as header
x-explorer-enabled: false
x-samples-languages:
- curl
- node
- java
- javascript
- python
- go