openapi: 3.2.0
info:
  title: Admin - Voice Voice Plan API
  description: 'The Voice provider APIs are used to manage information about voice specific elements and different voice related entities e.g. Phone numbers.


    Voice Services will support multiple ways to provision voice providers

    1. Programmatic Interface (Rest APIs)

    2. User Interface'
  contact:
    name: Avaya API Team
    url: https://developers.avayacloud.com/onecloud-ccaas
    email: apiteam@avaya.com
  license:
    name: Avaya Software Development Kit (SDK) Software License Terms
    url: http://support.avaya.com/css/P8/documents/101038288
  version: 1.0.2
servers:
- url: '{protocol}://{server}{basePath}'
  description: Open API
  variables:
    protocol:
      enum:
      - https
      default: https
    server:
      default: HOST-REGION.api.avayacloud.com
    basePath:
      default: /api/admin/voice/v1
security:
- {}
- BearerAuth: []
  AppKey: []
tags:
- name: Voice Plan
  description: Represents Voice Plan of configured Communication Managers for Account Administrator. These API are expected to be called by an account administrator.
paths:
  /accounts/{accountId}/communication-managers/{communicationManagerId}/voice-plans:
    get:
      tags:
      - Voice Plan
      summary: List Voice Plans
      description: '**This API requires the Account Administrator role.**


        Lists all of the Voice Plans configured in the Communication Manager server for an account.'
      operationId: getVoicePlans
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/communicationManagerId'
      - $ref: '#/components/parameters/pageNumber'
      - name: pageSize
        in: query
        description: 'The max number of records to retrieve per page. Default value is 10.

          '
        required: false
        schema:
          type: integer
          format: int32
          example: 5
          default: 10
          minimum: 5
          maximum: 50
      - name: filter
        in: query
        required: false
        description: "Specifies details of a row filter.\n\nThe possible fields that can be filtered on are:\n* name\n* type\n* status\n* userProfileId\n\nThe allowed format:\n  - Begins with the column name to be filtered, followed by a colon, then:\n    - Either an exact string to match, or\n    - A string expression including the * wildcard character\n      - :{PREFIX}* will be used to find out word start with.\n      - :*{POSTFIX} will be used to find out word end with\n      - : will be used to match exact word\n  - Begin with column name to be filtered, followed by a = operator. (this will be used to match exact string)\n"
        schema:
          type: string
          maxLength: 255
        examples:
          exact:
            description: Example of filtering based on an exact string.
            value: name=Voice Plan
          prefix:
            description: Example of filtering based on a prefix string.
            value: name:Voice*
          postfix:
            description: Example of filtering based on a postfix string.
            value: name:*Plan
      - name: orderBy
        in: query
        required: false
        description: 'Field name on which ordering needs to be performed. The default order is ascending.


          The possible fields that can be ordered on are:

          * name


          Field Names are case-senstive (should be written as it is in description).

          To specify descending order, a suffix " desc" should be added. For example, "name" for ascending or "name desc" for descending.

          '
        schema:
          type: string
          default: name
          maxLength: 255
        examples:
          ascending:
            value: name
          descending:
            value: name desc
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/VoicePlanPage'
              examples:
                default:
                  $ref: '#/components/examples/VoicePlanPage'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
    post:
      tags:
      - Voice Plan
      summary: Create voice plan
      description: '**This API requires the Account Administrator role.**


        Create voice plan for specified account id and communication manager server id'
      operationId: createVoicePlan
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/VoicePlan'
            examples:
              System Range:
                $ref: '#/components/examples/SystemRangeRequest'
              User Voice Plan:
                $ref: '#/components/examples/UserVoicePlanRequest'
        description: Voice plan with properties which needs to be created
        required: true
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/communicationManagerId'
      responses:
        '201':
          description: Created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/VoicePlan'
              examples:
                System Range:
                  $ref: '#/components/examples/SystemRangeResponse'
                User Voice Plan:
                  $ref: '#/components/examples/UserVoicePlanResponse'
        '400':
          $ref: '#/components/responses/ErrorConstraintViolation'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '405':
          $ref: '#/components/responses/MethodNotAllowed'
        '409':
          $ref: '#/components/responses/Conflict'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /accounts/{accountId}/communication-managers/{communicationManagerId}/voice-plans/{voicePlanId}:
    put:
      tags:
      - Voice Plan
      summary: Update voice plan
      description: '**This API requires the Account Administrator role.**


        Update voice plan for specified account id, communication manager server id and voice plan id'
      operationId: updateVoicePlan
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/communicationManagerId'
      - $ref: '#/components/parameters/voicePlanId'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/VoicePlan'
            examples:
              System Range:
                $ref: '#/components/examples/SystemRangeRequest'
              User Voice Plan:
                $ref: '#/components/examples/UserVoicePlanRequest'
        description: Voice plan with properties which needs to be updated
        required: true
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/VoicePlan'
              examples:
                System Range:
                  $ref: '#/components/examples/SystemRangeResponse'
                User Voice Plan:
                  $ref: '#/components/examples/UserVoicePlanResponse'
        '400':
          $ref: '#/components/responses/ErrorConstraintViolation'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '405':
          $ref: '#/components/responses/MethodNotAllowed'
        '409':
          $ref: '#/components/responses/Conflict'
        '500':
          $ref: '#/components/responses/InternalServerError'
    get:
      tags:
      - Voice Plan
      summary: Get voice plan
      description: '**This API requires the Account Administrator role.**


        Get voice plan for specified account id, communication manager server id and voice plan id'
      operationId: getVoicePlan
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/communicationManagerId'
      - $ref: '#/components/parameters/voicePlanId'
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/VoicePlan'
              examples:
                System Range:
                  $ref: '#/components/examples/SystemRangeResponse'
                User Voice Plan:
                  $ref: '#/components/examples/UserVoicePlanResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '405':
          $ref: '#/components/responses/MethodNotAllowed'
        '500':
          $ref: '#/components/responses/InternalServerError'
    delete:
      tags:
      - Voice Plan
      summary: Delete voice plan
      description: '**This API requires the Account Administrator role.**


        Delete mentioned voice plan for specified account id, communication manager server id and voice plan id'
      operationId: deleteVoicePlan
      parameters:
      - $ref: '#/components/parameters/accountId'
      - $ref: '#/components/parameters/communicationManagerId'
      - $ref: '#/components/parameters/voicePlanId'
      responses:
        '204':
          description: No Content
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '405':
          $ref: '#/components/responses/MethodNotAllowed'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  parameters:
    voicePlanId:
      name: voicePlanId
      in: path
      description: Id of existing voice plan
      required: true
      schema:
        type: string
        format: uuid
        example: b428d94e-d521-424f-92dc-c87cb28b6f6b
    accountId:
      name: accountId
      description: The unique 6 character internal id that represents the customer account.
      required: true
      in: path
      schema:
        type: string
        minLength: 6
        maxLength: 6
        pattern: ^[a-zA-Z]{6}$
        example: ABCDEF
    communicationManagerId:
      name: communicationManagerId
      description: The unique id of the Communication Manager
      in: path
      required: true
      schema:
        type: string
        format: uuid
        example: 2ec20580-d204-43f3-ae0b-34795439137f
    pageNumber:
      name: pageNumber
      in: query
      description: The page number of the records to retrieve. Default value is 1.
      required: false
      schema:
        type: integer
        format: int32
        example: 1
        default: 1
        minimum: 1
  responses:
    MethodNotAllowed:
      description: Method Not Allowed
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorMethodNotAllowed'
    ErrorConstraintViolation:
      description: Constraint Violation
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorConstraintViolation'
    InternalServerError:
      description: All other application errors
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorInternalServerError'
    Unauthorized:
      description: Unauthorized
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorUnauthorized'
    Conflict:
      description: Conflict
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorConflict'
    NotFound:
      description: Not Found
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorNotFound'
    Forbidden:
      description: Forbidden
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          examples:
            default:
              $ref: '#/components/examples/ErrorForbidden'
  examples:
    SystemRangeResponse:
      description: Model for a System Range Plan model for System
      value:
        voicePlanId: a5ed735d-0688-47c5-872d-366a84b23536
        name: VoicePlan2
        type: SYSTEM
        userProfileId: ASEDFG
        description: Voice plan for Communication Manager
        reasonCodeNotReadyRange:
        - '1:20'
        - 50:99
        reasonCodeLogOutRange:
        - '1:9'
    ErrorForbidden:
      description: Forbidden
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden
        title: Forbidden
        status: 403
        detail: According to the access control policy the current user does not have permission to access this resource.
    VoicePlanPage:
      description: List of all Voice Plans
      value:
        pagination:
          pageNumber: 1
          pageSize: 10
          total: 2
        resources:
        - voicePlanId: 46a99207-a5ac-4968-b488-9c078193eba1
          name: User Voice Plan for Production
          type: USER
          userProfileId: ASEDFG
          description: User Voice plan for production Communication Manager
          agentDialPlanRange:
          - 20000:20100
          extensionDialPlanRange:
          - 30000:30100
          - 8000000:9000000
        - voicePlanId: a5ed735d-0688-47c5-872d-366a84b23536
          name: System Range for Production
          type: SYSTEM
          userProfileId: ASEDFG
          description: System Range for production Communication Manager
          reasonCodeNotReadyRange:
          - '1:20'
          - 50:99
          reasonCodeLogOutRange:
          - '1:9'
        links:
          next: /api/admin/voice/v1/accounts/GHFDWE/communication-managers/18e4f754-5e42-4387-ae13-e9b4fe4aed29/voice-plans?pageNumber=3&pageSize=10
          previous: /api/admin/voice/v1/accounts/GHFDWE/communication-managers/18e4f754-5e42-4387-ae13-e9b4fe4aed29/voice-plans?pageNumber=1&pageSize=10
    ErrorConflict:
      description: Conflict
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#conflict
        title: Conflict
        status: 409
        detail: A resource with the same unique constraint values already exists.
        violations:
        - field: name
          message: Communication Manager with same name already exists.
        - field: hostname
          message: Communication Manager with same hostname already exists.
    UserVoicePlanResponse:
      description: Model for a User Voice Plan
      value:
        voicePlanId: a5ed735d-0688-47c5-872d-366a84b23536
        name: User Voice Plan
        type: USER
        userProfileId: ASEDFG
        description: User Voice plan for Communication Manager
        agentDialPlanRange:
        - 20000:20100
        extensionDialPlanRange:
        - 30000:30100
        - 8000000:9000000
    ErrorConstraintViolation:
      description: Constraint Violation
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
        title: Constraint Violation
        status: 400
        detail: A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section.
        violations:
        - field: accountId
          message: must match "^[a-zA-Z]{6}$"
          code: 20006
    ErrorNotFound:
      description: Not Found
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found
        title: Resource Not Found
        status: 404
        detail: Either there is no API method associated with the URL path of the request, or the request refers to one or more resources that were not found.
    SystemRangeRequest:
      description: Model for a System Range Plan model for System
      value:
        name: VoicePlan2
        type: SYSTEM
        userProfileId: ASEDFG
        description: Voice plan for Communication Manager
        reasonCodeNotReadyRange:
        - '1:20'
        - 50:99
        reasonCodeLogOutRange:
        - '1:9'
    ErrorUnauthorized:
      description: Unauthorized
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized
        title: Unauthorized
        status: 401
        detail: This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis
    UserVoicePlanRequest:
      description: Model for a User Voice Plan
      value:
        name: User Voice Plan
        type: USER
        userProfileId: ASEDFG
        description: User Voice plan for Communication Manager
        agentDialPlanRange:
        - 20000:20100
        extensionDialPlanRange:
        - 30000:30100
        - 8000000:9000000
    ErrorMethodNotAllowed:
      description: Method not allowed
      value:
        title: Method not allowed
        status: 405
        detail: The request calls an HTTP method that is not supported at the resource.
    ErrorInternalServerError:
      description: Server Error
      value:
        type: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error
        title: Server Error
        status: 500
        detail: An internal server error was encountered.
  schemas:
    Problem:
      type: object
      description: '<b>Problem Detail</b> as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs <a href="https://tools.ietf.org/html/rfc7807">RFC 7807</a>

        '
      properties:
        type:
          type: string
          format: uri
          description: 'An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML).

            '
          default: about:blank
          example: https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation
        title:
          type:
          - string
          - 'null'
          description: 'A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized).

            '
          example: Service Unavailable
        status:
          type:
          - integer
          - 'null'
          format: int32
          description: 'The HTTP status code generated by the origin server for this occurrence of the problem.

            '
          minimum: 100
          example: 503
          exclusiveMaximum: 600
        detail:
          type:
          - string
          - 'null'
          description: 'A human readable explanation specific to this occurrence of the problem.

            '
          example: Connection to database timed out
        instance:
          type:
          - string
          - 'null'
          format: uri
          description: 'An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.

            '
        violations:
          type:
          - array
          - 'null'
          description: 'A list of violations that occurred as a result of invalid data provided as part of a request.

            '
          items:
            type: object
            properties:
              field:
                type: string
                description: 'The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body.

                  '
                example: accountId
              message:
                type: string
                description: 'A human readable explanation specific to this occurrence of the violation.

                  '
                example: must match "^[a-zA-Z]{6}$"
              code:
                type: integer
                format: int32
                description: 'The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change.

                  '
                example: 20006
          example:
          - field: emailAddress
            message: must not be null
            code: 20002
          - field: accountId
            message: must match "^[a-zA-Z]{6}$"
            code: 20006
    VoicePlan:
      type: object
      description: Represents ranges of entities for configured Communication Manager.
      properties:
        voicePlanId:
          type: string
          format: uuid
          readOnly: true
          description: unique identifier for Voice Plan
          example: dfeb5425-b96a-4fb7-a0bd-aa4b8248b814
        name:
          type: string
          description: Name of the voice plan
          example: VoicePlan1
          pattern: ^(?!\s*$).+
          minLength: 3
          maxLength: 255
        type:
          type: string
          description: The type of the Voice Plan. If SYSTEM type is set then allowed to set values for vdnDialPlanRange, reasonCodeNotReadyRange, reasonCodeLogOutRange. If USER type is set then allowed to set values for agentDialPlanRange, extensionDialPlanRange.
          enum:
          - SYSTEM
          - USER
          example: SYSTEM
        userProfileId:
          type: string
          description: Profile for the voice plan
          example: ASEDFG
          minLength: 0
          maxLength: 6
          pattern: ^$|^[a-zA-Z0-9\-\_\.\ ]+$
        description:
          type: string
          description: Description of the voice plan
          example: Voice plan for Comunication Manager
          maxLength: 255
          pattern: (^$|^[a-zA-Z0-9\p{L}\(\)\-\_\.\ \n]+$)
        agentDialPlanRange:
          type: array
          maxItems: 50
          items:
            type: string
            maxLength: 50
          example:
          - 20000:20100
          description: Agent dial plan ranges. Allowed to be set only if voice plan type is USER.
        extensionDialPlanRange:
          type: array
          maxItems: 50
          items:
            type: string
            maxLength: 50
          example:
          - 30000:30100
          - 8000000:9000000
          description: Extension dial plan ranges. Allowed to be set only if voice plan type is USER.
        reasonCodeNotReadyRange:
          type: array
          maxItems: 50
          items:
            type: string
            maxLength: 5
          example:
          - '1:9'
          description: Aux reason code ranges. Allowed to be set only if voice plan type is SYSTEM.
        reasonCodeLogOutRange:
          type: array
          maxItems: 50
          items:
            type: string
            maxLength: 3
          example:
          - '1:9'
          description: Logout reason code ranges. Allowed to be set only if voice plan type is SYSTEM.
        status:
          type: string
          description: Status code of the voice plan. A voice plan with status code PROFILE_NOT_ASSIGNED indicates that it is in error state and Profile associated with it is been deleted.
          enum:
          - PROFILE_NOT_ASSIGNED
          - SUCCESS
      required:
      - name
      - type
    Pagination:
      type: object
      properties:
        pageNumber:
          type: integer
          description: The current page number.
        pageSize:
          type: integer
          description: The max number of records that can be retrieved on this page.
        total:
          type: integer
          description: The total number of records.
    Links:
      type: object
      properties:
        prev:
          type: string
          description: URL of the previous page. Blank if currently on the first page.
        next:
          type: string
          description: URL of the next page. Blank if currently on the last page.
    VoicePlanPage:
      title: VoicePlanPage
      type: object
      description: Voice Plan filtered response
      properties:
        pagination:
          $ref: '#/components/schemas/Pagination'
        resources:
          type: array
          maxItems: 50
          items:
            $ref: '#/components/schemas/VoicePlan'
        links:
          allOf:
          - $ref: '#/components/schemas/Links'
          example:
            prev: /api/admin/voice/v1/accounts/{accountId}/communication-managers/{communicationManagerId}/voice-plans?pageNumber=1&pageSize=10
            next: /api/admin/voice/v1/accounts/{accountId}/communication-managers/{communicationManagerId}/voice-plans?pageNumber=3&pageSize=10
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: This API uses Bearer Token Authorization Flow
      bearerFormat: JWT
    AppKey:
      type: apiKey
      in: header
      name: appkey
      description: This API needs an appKey as header
x-explorer-enabled: false
x-samples-languages:
- curl
- node
- java
- javascript
- python
- go