generated: '2026-09-27'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://help.avochato.com/api--integrations/unZS436K87R8uM2N4FbnKa/api-and-webhooks/wt7pnS4WrMXE1w2BRcpRZu
sources:
- https://help.avochato.com/api--integrations/unZS436K87R8uM2N4FbnKa/api-and-webhooks/wt7pnS4WrMXE1w2BRcpRZu
- https://www.avochato.com/docs/simulate/events/add_event_(contact_id)
- https://www.avochato.com/docs/simulate/events/add_event_(phone)
- https://www.avochato.com/docs/simulate/events/add_event_(ticket_id)
description: 'Avochato offers the following webhooks:'
events:
- event: Inbound and Outbound Messages
  description: Triggers for inbound and outbound SMS messages.
- event: Widget Form Submission (SMS or Live Chat)
  description: Triggers when a widget form is submitted via SMS or live chat.
- event: Contact Opt-Out/Opt-In
  description: Triggers when a contact opts out or opts in.
- event: Ticket Status
  description: Triggers when a ticket status changes.
- event: Ticket Agent Escalation
  description: Triggers when a ticket is escalated to an agent.
- event: Webhook (AvoAI) Insights
  description: Triggers for AvoAI insights events.
- event: Webhook (AvoAI) Summarization
  description: Triggers for AvoAI summarization events.
delivery: {}
docs: https://help.avochato.com/api--integrations/unZS436K87R8uM2N4FbnKa/api-and-webhooks/wt7pnS4WrMXE1w2BRcpRZu