name: Axxess API Rate Limits
description: Rate limiting policies for the Axxess API. The Axxess API Usage Policy references call volume limits defined in developer documentation at engage.axxess.com. Specific numeric limits are not publicly disclosed and may vary by API tier and integration agreement.
url: https://engage.axxess.com/AxxessAPI_UsagePolicy.html
rateLimits:
  - name: Public API Call Volume Limit
    description: Axxess enforces call volume limits for public API access as defined in the developer documentation. Specific thresholds are governed by the technical documentation maintained at the developer portal. Exceeding limits requires written consent from Axxess to increase allowances.
    url: https://engage.axxess.com/AxxessAPI_UsagePolicy.html
    type: CallVolume
    limit: Defined in developer documentation
    window: Not publicly specified
    notes:
      - Limits apply to all CEHRT API endpoints (g.7, g.8, g.9)
      - Increased limits available via written consent from Axxess
      - Enterprise integrations may have custom volume agreements
      - Refer to engage.axxess.com/api.html for current thresholds

  - name: Enterprise Integration Rate Limits
    description: Custom call volume limits negotiated per enterprise integration service order. Limits are defined in the applicable service agreement between the integration partner and Axxess.
    url: https://www.axxess.com/interoperability-partners/
    type: Custom
    limit: Per service agreement
    window: Per service agreement
    notes:
      - Defined in integration partner service orders
      - Contact Axxess for enterprise volume requirements
      - Bi-directional integrations subject to partner-specific limits

policies:
  - name: Call Volume Policy
    description: Developers must adhere to technical documentation call volume limits. Company may increase limits upon written consent. No specific throttling or backoff strategy is publicly documented.
    url: https://engage.axxess.com/AxxessAPI_UsagePolicy.html
    enforcement: Per developer documentation guidelines
    escalation: Written consent from Axxess required for increased limits

tags:
  - Rate Limits
  - API
  - CEHRT
  - Interoperability
  - Healthcare