# Bacca.ai > Bacca.ai is an AI-driven Site Reliability Engineering (SRE) platform that deploys an autonomous agent acting as a Tier-1 on-call engineer. It ingests operational context from sources such as Slack, Jira, logs, traces, and metrics to build a proprietary Knowledge Graph of an organization's systems, then contextualizes alerts, identifies root causes, automates incident war rooms and post-mortems, and reports on system hotspots — cutting Mean Time To Resolution (MTTR) by roughly 40-60%. Founded in 2023, San Francisco. Backed by Homebrew. Note: Bacca.ai is a SaaS incident-response product. As of this writing it publishes no public developer API, OpenAPI specification, SDKs, or GitHub organization. This file is generated from the API Evangelist catalog profile, not from a provider-published /llms.txt. ## Company - Website: https://www.bacca.ai - About: https://www.bacca.ai/about-us - Manifesto: https://www.bacca.ai/manifesto - Blog: https://www.bacca.ai/blog ## Security & Trust - Trust Center: https://trust.bacca.ai/ - Security & Privacy Whitepaper: https://www.bacca.ai/legals/security-and-privacy-whitepaper - Privacy Policy: https://www.bacca.ai/legals/privacy-policy - Compliance: SOC 2 Type I & Type II attested; GDPR; single-tenant on Google Cloud Platform ## API Evangelist Artifacts - Domain security probe: security/baccaai-domain-security.yml - Trust center profile: security/baccaai-trust-center.yml