slug: back-market
provider: Back Market
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Transportation & Logistics
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 2
edges:
- tag: Care
  spec_file: back-market-care-api-openapi.yml
  capability_id: BC-430.20
  capability_id_l1: BC-430
  capability_name: Complaints & Issue Management
  confidence: 0.85
  evidence: POST /ws/sav/{careFolderId}/problem  Declare a problem on a Care Folder; POST /ws/sav/refund  Create
    a refund on an Orderline
  reason: 'After-sales service folders: problem declaration, customer messaging, refunds and item transfers
    — complaint/issue management in customer service.'
- tag: Orders
  spec_file: back-market-orders-api-openapi.yml
  capability_id: BC-520.40
  capability_id_l1: BC-520
  capability_name: Order Fulfilment Management
  confidence: 0.7
  evidence: '"Get the orders", "Update a specific order", "Update customer invoice for order"; schemas
    "OrderState", "OrderLine", "ReturnReason"'
  reason: Seller-side retrieval and update of marketplace customer orders, including order state and shipment/return
    handling — order fulfilment orchestration for the merchant. Some ambiguity remains because the tag
    also covers customer invoice upload, which leans towards receivables, so confidence is moderate.