generated: '2026-08-02'
method: searched
source: https://docs.safe.security/balbixhelp/docs/balbix-rest-api-guide-v20
api: Balbix REST API v1
versioning:
  scheme: uri-path
  current: v1
  path_prefix: /apis/v1
  docs: https://docs.safe.security/balbixhelp/docs/balbix-rest-api-guide-v20
  published_policy: false
  note: The version is carried in the path. Balbix publishes no written API versioning
    policy, no version-support matrix and no end-of-life schedule for API versions.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: No RFC 8594 Sunset/Deprecation header support and no API deprecation policy
    are documented. Feature-level removals are announced in the release notes (the
    June 2026 notes record the removal of the Recorded Future threat intelligence
    feed), but there is no standing policy governing notice periods.
  detail: changelog/balbix-changelog.yml
maturity:
  stage: active development
  read_only: true
  statement: "This API is under active development, with many new endpoints and query
    parameters planned to facilitate a wide range of use cases."
  documented_limitations:
  - The API is currently read-only; assets, UI state, uploads and tags cannot be
    modified via the API.
  - The API reads from a replica database, so results may lag the UI.
  - 4 concurrent sessions per customer; no hard-coded rate limits.
  - Not suitable for bulk data exports.
  planned:
  - Self-service creation and management of API credentials in the UI.
  - Additional endpoints and query parameters.
status_page:
  url: null
  published: false
  probed:
  - {url: 'https://status.balbix.com', result: DNS does not resolve}
  - {url: 'https://status.safe.security', result: DNS does not resolve}
  - {url: 'https://safesecurity.statuspage.io', result: 'HTTP 200, redirects to /inactive'}
  - {url: 'https://safe.security/status', result: HTTP 403}
  note: No public status page was found for Balbix or SAFE Security. Balbix directs
    customers to report availability incidents through the customer support portal.
sla:
  url: null
  uptime_target: null
  note: No public uptime SLA is published. Balbix publishes a Support Data Sheet
    (customer-facing support terms) and, separately, in-product "Remediation SLA
    Policies" — the latter are customer-configured remediation deadlines for
    vulnerabilities, not a Balbix service-availability commitment.
  support_data_sheet: https://docs.safe.security/balbixhelp/docs/support-data-sheet
  remediation_sla_policies: https://docs.safe.security/balbixhelp/docs/remediation-sla-policies
support:
  email: support@balbix.com
  portal: https://support.balbix.com/hc/en-us
  docs: https://docs.safe.security/balbixhelp/docs/support.md
  incident_reporting: "To report a potential incident relating to the security,
    availability or confidentiality of the Balbix service, please submit a request
    using the customer portal."
data_lifecycle:
  docs: https://docs.safe.security/balbixhelp/docs/data-lifecycle-in-balbix
  asset_retirement_policy: https://docs.safe.security/balbixhelp/docs/balbix-asset-retirement-policy
  retention_schedule: Published in the Balbix Product Transparency Statement
    (https://docs.safe.security/balbixhelp/docs/product-transparency-statement)
  note: These govern the lifecycle of customer data and tracked assets inside the
    platform, not the lifecycle of the API contract.
deprecated_operations: []
corporate_lifecycle:
  event: acquisition
  acquirer: SAFE Security
  date: '2025-11-18'
  effects:
  - balbix.com issues an HTTP 301 to https://safe.security/ (probed 2026-08-02).
  - Balbix product documentation moved from help.balbix.com (now behind a Document360
    login) to the "Balbix Help" section of https://docs.safe.security/.
  - The platform continues to operate on the balbix.net domain, and support is still
    reachable at support@balbix.com.
x-evidence:
  fetched: '2026-08-02'
  sources:
  - url: https://docs.safe.security/balbixhelp/docs/balbix-rest-api-guide-v20.md
    http_status: 200
  - url: https://docs.safe.security/balbixhelp/docs/support.md
    http_status: 200
  - url: https://www.balbix.com/
    http_status: 301
    location: https://safe.security/