generated: '2026-08-02' method: searched probe: true source: https://safe.security/security/ operator: SAFE Security operator_note: Balbix was acquired by SAFE Security in November 2025; balbix.com now redirects to safe.security and the disclosure program covering the Balbix service is SAFE's. policy: - https://safe.security/security/ contact: - security@safe.security program: type: responsible disclosure bug_bounty: false bug_bounty_platform: null coordinated_disclosure_required: true embargo_terms: Reporters are prohibited from publicly disclosing the details of a reported vulnerability until the issue has been fixed and prior written approval has been received from SAFE. security_txt: published: false probed: - path: https://www.balbix.com/.well-known/security.txt status: 502 - path: https://safe.security/.well-known/security.txt status: 403 note: request redirected to https://safe.security/security/ and served an HTML page, not an RFC 9116 document - path: https://docs.safe.security/.well-known/security.txt status: 404 product_incident_reporting: note: 'Balbix documentation directs customers to report potential incidents relating to the security, availability or confidentiality of the Balbix service through the customer portal: "To report a potential incident relating to the security, availability or confidentiality of the Balbix service, please submit a request using the customer portal."' source: https://docs.safe.security/balbixhelp/docs/support.md evidence: - source: https://safe.security/security/ kind: disclosure page keywords: - vulnerability - responsible disclosure - security issue - source: https://docs.safe.security/balbixhelp/docs/support.md kind: product incident reporting instruction x-evidence: fetched: '2026-08-02' url: https://safe.security/security/ http_status: 200