name: Basware FinOps Framework
description: FinOps guidance for managing costs associated with Basware e-invoicing
  and purchase-to-pay API consumption. Basware is priced as an enterprise platform
  with costs tied to invoice volume, number of connected suppliers, users, and active
  modules. API usage is included in platform subscriptions rather than metered separately.
specificationVersion: "1.0"
framework: FinOps Foundation FOCUS v1.0
provider: Basware
currency: USD
costDrivers:
  - name: Invoice Volume
    description: The primary cost driver for Basware is the number of invoices processed
      through the platform annually. Higher volume tiers unlock lower per-invoice costs
      in enterprise negotiations.
    unit: Invoices per year
    visibility: Contract-defined
    optimization:
      - Audit invoice volumes quarterly against contracted tiers
      - Identify and eliminate duplicate or erroneous invoice submissions
      - Consolidate suppliers to reduce inbound invoice counts
  - name: Supplier Connections
    description: Costs may be associated with the number of suppliers onboarded to
      the Basware Network. Each connected supplier adds to network reach but may contribute
      to contracted costs.
    unit: Connected suppliers
    visibility: Contract-defined
    optimization:
      - Prioritize high-volume suppliers for e-invoicing onboarding
      - Retire inactive supplier connections
      - Use Basware's supplier self-service portal to reduce onboarding overhead
  - name: User Licenses
    description: Named user licenses for AP Automation, Supplier Management, and
      procurement modules contribute to subscription cost. License allocation should
      reflect active users only.
    unit: Named users
    visibility: Contract-defined
    optimization:
      - Review user license utilization quarterly
      - Reclaim licenses from inactive or departed users
      - Consolidate roles where possible to reduce named user count
  - name: Modules and Add-ons
    description: Additional modules such as Vault archiving, SmartPDF capture, Data
      Access reporting, and advanced procurement features are licensed as add-ons.
      Each active module contributes to total contract value.
    unit: Modules
    visibility: Contract-defined
    optimization:
      - Audit active modules against actual usage
      - Defer low-utilization add-ons to contract renewal
      - Bundle modules where Basware offers package discounts
  - name: Network Connectivity Fees
    description: For organizations using the Basware Network for cross-network e-invoicing
      delivery (PEPPOL, EDI, etc.), fees may apply per transaction or as a flat network
      access fee depending on contract structure.
    unit: Transactions or flat fee
    visibility: Contract-defined
    optimization:
      - Prefer direct Basware Network connections over third-party intermediaries
      - Review cross-network delivery volumes for renegotiation leverage
reporting:
  - name: Invoice Processing Cost
    description: Total platform cost divided by invoices processed, expressed as cost-per-invoice
      to benchmark efficiency against industry averages (typically $5-$15 per invoice
      for manual processing vs. under $2 for automated).
    formula: Total Annual Cost / Annual Invoice Volume
    unit: USD per invoice
  - name: Supplier Activation Rate
    description: Percentage of target suppliers actively exchanging electronic documents
      via Basware Network. Higher rates improve ROI from network subscription costs.
    formula: Active E-Invoice Suppliers / Total Target Suppliers
    unit: Percentage
  - name: Straight-Through Processing Rate
    description: Percentage of invoices processed without manual intervention. A key
      ROI metric for AP Automation investment justification.
    formula: Auto-Approved Invoices / Total Invoices Processed
    unit: Percentage
budgeting:
  approach: Annual enterprise contract with fixed subscription fee
  renewalCycle: Annual
  notes:
    - Basware pricing is not publicly listed; negotiate volume tiers at contract renewal
    - Benchmark against Gartner and Ardent Partners AP automation cost data
    - Request usage reports from Basware Customer Success to validate consumption
      against contract entitlements
    - Consider multi-year agreements for deeper discounts on high-volume commitments
contacts:
  sales: https://www.basware.com/en-us/contact/
  support: https://basware.service-now.com/bw
  customerSuccess: https://www.basware.com/en-us/services/