generated: '2026-08-13'
method: searched
source: >-
  https://geniussports.atlassian.net/wiki/spaces/BID/pages/6069027312/Genius+Sports+Status+Page,
  https://geniussports.atlassian.net/wiki/spaces/BID/pages/34822535/Service+Reliability+and+Availability
versioning:
  scheme: uri-path
  current:
    booking_api: V2
    video_api: v3 (spec version 3.4.1)
    match_state_platform: v1 (with per-sport contract versions v1/v2)
    statistics_api: v3
  policy_url: null
  note: >-
    Old versions are kept live rather than sunset — Booking V1 is still served alongside V2 from
    the same Swashbuckle discovery list, and Match State exposes a `sportApiVersion` query
    parameter so a caller can pin an older sport contract. That is generous to integrators but
    there is no published statement of how long a version survives.
deprecation:
  policy_url: null
  sunset_header: false
  deprecation_header: false
  deprecated_operations: []
  note: >-
    No deprecation policy, no RFC 8594 Sunset/Deprecation header support, and no operation in any
    of the three harvested specs carries `deprecated: true`. Version retirement is communicated
    through the assigned integration manager, not through the contract. No `Deprecation` pointer is
    emitted, because there is no policy to point at.
status_page:
  url: https://status.geniussports.com
  status: 200
  public: false
  gating: >-
    The status page resolves and serves ("Genius Sports Status - Login") but requires an account.
    "As part of the live operations setup, we create access to the status platform for each
    customer or integration partner" — so incident history and current state are visible to
    contracted operators only, not to the public or to a prospective integrator.
  capabilities:
    - Live operational state per Genius service
    - Incident notices, recovery progress and resolutions
    - Scheduled maintenance windows published in advance
  notifications:
    channels: [email, sms, webhook]
    model: per-customer self-subscription — "Every customer must configure their own subscription preferences."
    note: >-
      The webhook subscription on the status page is the only push-to-customer HTTP callback
      BetGenius offers anywhere. It carries incident state, not sports data.
  source: https://geniussports.atlassian.net/wiki/spaces/BID/pages/6069027312/Genius+Sports+Status+Page
sla:
  url: null
  uptime_target: null
  note: >-
    No published uptime target or credit schedule. What IS published is an operational reliability
    contract that binds the CUSTOMER rather than the provider — see the heartbeat obligation below.
reliability_contract:
  heartbeat_interval_seconds: 10
  suspend_trading_after_seconds: 25-30
  customer_obligation: >-
    "your trading system must suspend trading on markets created or managed by our InPlay or
    PreMatch services to prevent bets at outdated prices."
  recovery:
    prematch_resend_trigger: heartbeat inactive for a configurable minimum outage (default 5 minutes)
    circuit_breaker_recovery: an independent additional resend trigger
    uncovered_case: >-
      Outages shorter than the configured threshold trigger no automatic resend; the customer must
      define its own strategy.
  monitoring_tool: Loki — logs errors during heartbeat and updategram delivery, exposed to customers
  scheduled_downtime: >-
    Customers are asked to notify the Genius Sports Support team of their own scheduled downtime so
    it can be added to the monitoring suite.
  source: https://geniussports.atlassian.net/wiki/spaces/BID/pages/34822535/Service+Reliability+and+Availability
change_log:
  url: null
  note: >-
    No dated changelog exists for the sportsbook surfaces. The Fixtures API v2 spec embeds a
    "Changelog resume" in info.description, and developer.geniussports.com publishes Warehouse
    Release Notes whose most recent entry is v2.33, May 2018 — both belong to the Genius Sports
    data platform (all/genius-sports/), not to BetGenius. No `ChangeLog` pointer is emitted.
support:
  model: named integration manager per contracted operator
  contacts:
    - sbonboarding@geniussports.com (sportsbook onboarding, from the Fixtures spec contact block)
    - videointegrationgroup@geniussports.com (GeniusLive integration manager, from the Video-v3 spec contact block)
  sales: https://www.geniussports.com/contact-sales/sportsbook-contact/