# Vendor facets — Bettermode. The broadest of the hosted community builders on the Kin Score:
# besides the support channel it can carry a roadmap, a changelog and an articles space, all on
# the provider's own domain. Every one is a pointer the provider must declare and keep feeding.
vendor: bettermode
name: Bettermode
website: https://bettermode.com
areas:
- community
registry_keys: []
rubric_schema_version: 0.22.0
generated: '2026-09-25'
features_refreshed: '2026-09-25'
basis: capability
summary: >-
  Bettermode can carry four small pointer checks: support_channel (2 points), roadmap_present (2), change_log_present
  (6) and blog_present (1), because it ships roadmap, changelog and article spaces next to the forum,
  on a custom domain from the $149/month Starter plan. None arrives by itself. The provider must run each
  space and declare it, and a forum declared as Community earns half of support_channel because the pointer
  probe does not read that type. There is no registry key, so Bettermode customers cannot be detected
  or measured.
features:
- id: community-spaces
  name: Discussion, Q&A and help-center spaces
  description: Threaded discussion, question-and-answer and help-center spaces in one branded community.
  source: https://bettermode.com/product/feature-index-bettermode
  tier: all
- id: custom-domain
  name: Custom domain
  description: Moves the community onto the provider's own domain or subdomain; listed in the Starter
    plan.
  source: https://bettermode.com/pricing
  tier: paid
- id: roadmap-space
  name: Roadmap visualization with idea voting
  description: >-
    An interactive roadmap of planned work, fed by submitted and upvoted feature requests (the Podders
    template).
  source: https://bettermode.com/templates/podders-template-customer-feedback-community
  tier: unknown
- id: changelog-space
  name: Changelog and product-update spaces
  description: A space type that keeps "a record of every notable change", alongside product-update announcements.
  source: https://bettermode.com/product/feature-index-bettermode
  tier: unknown
- id: articles-space
  name: Articles space
  description: A space type for long-format posts and blogs.
  source: https://bettermode.com/product/feature-index-bettermode
  tier: unknown
maps:
- feature: community-spaces
  check: support_channel
  layer: composite
  credit: 0.5
  provider_must: >-
    Declare the community URL in apis.yml common[]. As Community it grades "unverified" (0.5) because
    probe-pointers.py does not probe Community; a help-center space declared as HelpCenter or Support
    is probed and earns 1.0 when live.
  catalog_pass_rate: 0.45
  facet: developer_ergonomics
  points: 2
  baseline_pass_rate: 0.69
- feature: roadmap-space
  check: roadmap_present
  layer: composite
  provider_must: Keep the roadmap space current and public, and declare its URL as RoadMap.
  catalog_pass_rate: 0.011
  facet: operational_transparency
  points: 2
  baseline_pass_rate: 0.037
- feature: changelog-space
  check: change_log_present
  layer: composite
  provider_must: Post dated entries for API changes in the changelog space and declare its URL as ChangeLog.
  catalog_pass_rate: 0.157
  facet: operational_transparency
  points: 6
  baseline_pass_rate: 0.438
- feature: articles-space
  check: blog_present
  layer: composite
  provider_must: Publish articles there and declare the space URL as Blog.
  catalog_pass_rate: 0.529
  facet: developer_ergonomics
  points: 1
  baseline_pass_rate: 0.731
out_of_reach:
  checks:
  - contract_present
  - status_page_present
  - sdk_count_1
  - documentation_present
  note: >-
    The community's own API and webhooks are Bettermode's; it cannot produce the provider's contract,
    status page or SDKs.
surface:
  operational_transparency:
    reachable: 8.0
    total: 38
  developer_ergonomics:
    reachable: 2.0
    total: 42
  agent_readiness:
    reachable: 0
    total: 139
hard_rule: >-
  A model, not a score. Adopting this vendor changes a provider's Kin Score only when the provider publishes
  the resulting artifacts on its own surface; nothing here writes a score, and no sponsorship or partnership
  can.
method: searched
source:
- https://bettermode.com/pricing
- https://bettermode.com/product/feature-index-bettermode
- https://bettermode.com/templates/podders-template-customer-feedback-community
measured:
  cohort:
    method: vendors-catalog.json detections (CNAME / header / URL shape / markup), never a name match
    detected: 0
    in_baseline: 0
  control:
    basis: providers earning contract_present + documentation_present + api_reference_present, minus the
      cohort
    n: 5216
  metric: >-
    cohort_pct / control_pct = mean share of the check's points earned (derived and platform credit weighted),
    x100
  measured_on: '2026-09-25'
  status: 'not measurable: 0 detected customers clear the baseline (need 20)'
simulation:
  simulated_on: '2026-09-25'
  rubric: 0.23.0
  population: providers publishing a contract (contract_present earned), replayable exactly
  providers: 8977
  providers_unreplayable: 987
  providers_moved: 8842
  conditional_rows: excluded (they depend on what the API already does)
  composite_lift:
    median: 2.8
    p75: 3.2
    p90: 3.7
    max: 3.8
    mean_among_movers: 2.4
  agent_readiness_lift:
    median: 0.0
    p75: 0.0
    p90: 0.0
    max: 0.0
    mean_among_movers: 0.0
  facet_lift_median_among_movers:
    operational_transparency: 21.0
    developer_ergonomics: 2.4
  composite_band_moves:
    thin -> developing: 938
    developing -> strong: 332
    emerging -> thin: 230
    strong -> exemplar: 82
    minimal -> emerging: 2
  agent_readiness_band_moves: {}
  method: >-
    each provider's own kin/checks file, the vendor's maps at their stated credit, the scorer's composite
    formula; from -> to, nothing written