name: BetterWorks FinOps
description: >-
  Financial operations guidance for BetterWorks API and platform consumption.
  BetterWorks uses a custom enterprise pricing model billed per employee per
  year with no publicly listed unit costs. All financial commitments are
  negotiated through sales and governed by annual or multi-year contracts.
  There is no metered or consumption-based API pricing; API access is bundled
  into the enterprise subscription.
specificationVersion: '1.0'
framework: FinOps Framework
focusVersion: '1.0'
currency: USD
billingModel: Annual Enterprise Contract
pricingTransparency: Opaque — requires sales engagement for pricing
costAllocation:
  - dimension: Per Employee
    description: >-
      Costs are allocated on a per-employee basis across the organization.
      Minimum thresholds apply: 500 employees for Mid-Market, 2,500 for
      Enterprise.
  - dimension: Plan Tier
    description: >-
      Mid-Market and Enterprise tiers carry different cost structures based on
      included services and support levels.
  - dimension: Professional Services
    description: >-
      Program design, change management, and signature support services may
      carry separate or bundled cost structures within the contract.
budgetingGuidance:
  - item: Seat Count Forecasting
    description: >-
      Budget for BetterWorks based on expected headcount. Costs scale with
      employee count, so workforce growth should be factored into annual budgets.
  - item: Multi-Year Discounts
    description: >-
      Enterprise customers typically negotiate multi-year agreements to lock in
      pricing and obtain volume discounts. Engage BetterWorks sales early in the
      budget cycle.
  - item: Professional Services Budget
    description: >-
      Reserve budget for implementation, program design, and ongoing change
      management services, especially for Enterprise deployments.
  - item: API Integration Costs
    description: >-
      API access is bundled with enterprise subscriptions at no additional
      metered cost. Budget for internal engineering time to build and maintain
      integrations.
costOptimization:
  - practice: Right-size Seat Count
    description: >-
      Review active user counts periodically. BetterWorks contracts are
      typically seat-based; reducing unused seats at renewal can lower costs.
  - practice: Leverage Native Integrations
    description: >-
      Use BetterWorks pre-built HRIS and SSO integrations before building
      custom API integrations to reduce engineering costs.
  - practice: Consolidate Plans
    description: >-
      If using the Employee Engagement Standalone plan, evaluate whether
      upgrading to a full Mid-Market or Enterprise plan provides better value
      by consolidating vendor spend.
  - practice: Negotiate Multi-Year Terms
    description: >-
      Multi-year commitments typically unlock better per-seat pricing compared
      to annual renewals.
visibility:
  invoicing: Annual invoice issued by BetterWorks upon contract signing.
  usage: Usage dashboards available via the BetterWorks Admin portal for
    active user counts, engagement metrics, and API usage.
  reporting: HR and Manager Insights dashboards provide utilization data
    that can inform ROI reporting to finance stakeholders.
contacts:
  sales: https://www.betterworks.com/plans
  support: https://support.betterworks.com/
  api: api@betterworks.com