name: BetterWorks API Rate Limits
description: >-
  BetterWorks does not publicly document specific rate limit thresholds for its
  REST API. API access is provided to enterprise customers through API keys
  managed via the BetterWorks Admin portal. Rate limit details are available
  through direct engagement with the BetterWorks API team or customer success
  manager. Contact api@betterworks.com for rate limit information specific to
  your account tier.
specificationVersion: '0.1'
url: https://developers.betterworks.com/support/
rateLimits:
  - name: API Key Rate Limit
    description: >-
      Rate limits are enforced per API key issued through the BetterWorks Admin
      portal. Specific thresholds are not publicly disclosed and are negotiated
      as part of enterprise contracts.
    scope: Per API Key
    limit: Not publicly disclosed
    window: Not publicly disclosed
    enforcement: API key-level enforcement applied server-side
    contactForDetails: api@betterworks.com
authentication:
  - type: API Key
    description: >-
      All API requests require a secret API token included in every request.
      API keys are managed through the BetterWorks Admin portal and are
      provisioned by BetterWorks upon customer request.
    managementUrl: https://developers.betterworks.com/support/
notes:
  - All API responses return JSON including error responses.
  - API keys are scoped to a specific BetterWorks account or tenant.
  - For preview environment access, contact your program lead to obtain a key.
  - Production API access is available to customers with enterprise contracts
    that include Robust API entitlement.