name: Bigtincan API Rate Limits
description: Bigtincan does not publicly document specific API rate limits.
  Rate limits are enforced at the API gateway level and are subject to the
  terms of the customer's enterprise subscription agreement. Contact Bigtincan
  sales or support for specific rate limit information applicable to your account.
url: https://help.bigtincan.com/help/bigtincan-public-api-documentation
limits:
  - name: API Rate Limits
    description: Specific rate limit values are not publicly disclosed by Bigtincan.
      Rate limits are enforced per tenant and governed by enterprise subscription
      agreements.
    type: Undisclosed
    notes:
      - Rate limits are enforced per tenant/organization.
      - Enterprise customers should contact Bigtincan support for their
        specific rate limit configuration.
      - The API uses OAuth2 token-based authentication; token refresh
        functionality is supported.
authentication:
  - type: OAuth2
    description: The Bigtincan Hub API uses OAuth2 authentication requiring
      a Client ID and Client Secret to generate an Access Token. The As-User
      header allows applications to perform actions on behalf of users within
      a tenant by passing As-User USER_ID format.
    tokenEndpoint: https://pubapi.bigtincan.com
    notes:
      - Client ID and Client Secret are required to generate an access token.
      - Token refresh functionality is supported.
      - The As-User header enables impersonation of users within a tenant.
      - Admin APIs do not support the As-User header functionality.
contact:
  - description: Contact Bigtincan support for rate limit details specific
      to your subscription.
    url: https://www.bigtincan.com/contact/