{ "opencollection": "1.0.0", "info": { "name": "Birdeye Aggregation Ticketing API", "version": "1.0.0" }, "request": { "auth": { "type": "apikey", "key": "x-api-key", "value": "{{x-api-key}}", "placement": "header" } }, "items": [ { "info": { "name": "Ticketing", "type": "folder" }, "items": [ { "info": { "name": "Create ticket", "type": "http" }, "http": { "method": "PUT", "url": "https://api.birdeye.com/v1/ticket/:businessNumber/create-ticket", "params": [ { "name": "businessNumber", "value": "169744180007807", "type": "path", "description": "Business number of the location on which we want to create a ticket." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Create ticket" }, { "info": { "name": "Add Ticket Comments", "type": "http" }, "http": { "method": "POST", "url": "https://api.birdeye.com/v1/ticket/:businessNumber/comment-activity", "params": [ { "name": "businessNumber", "value": "169744180007807", "type": "path", "description": "Business number of the location." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Add Ticket Comments" }, { "info": { "name": "Update ticket", "type": "http" }, "http": { "method": "PUT", "url": "https://api.birdeye.com/v1/ticket/:businessNumber/update", "params": [ { "name": "businessNumber", "value": "169744180007807", "type": "path", "description": "Business number of the location." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Update ticket" }, { "info": { "name": "Get All Ticket Data", "type": "http" }, "http": { "method": "POST", "url": "https://api.birdeye.com/v1/ticket/:businessNumber/get/all?", "params": [ { "name": "businessNumber", "value": "169744180007807", "type": "path", "description": "Business number of the account." }, { "name": "op", "value": "3", "type": "query", "description": "Possible values are: [1] will display ticket count only, [3] will display all the data of the ticket. Default value - 3." }, { "name": "sIndex", "value": "0", "type": "query", "description": "Start index of the response. Default value - 0" }, { "name": "count", "value": "25", "type": "query", "description": "Number of tickets want to get in the response. Default value - 25" }, { "name": "sortBy", "value": "2", "type": "query", "description": "Sort options, Possible values [2] will sort on the basis of ticket creation date. [3] will sort on the basis of characters of business aliases. Default value 2." }, { "name": "sortOrder", "value": "1", "type": "query", "description": "Sort Order [0] will sort the data in ascending order. [1] this will sort the data in descending order. Default value - 1" }, { "name": "totalCount", "value": "true", "type": "query" } ], "body": { "type": "json", "data": "{}" } }, "docs": "Get All Ticket Data" } ] } ], "bundled": true }