slug: bitrix24 provider: Bitrix24 generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Telecommunications min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 7 edges: - tag: CRM spec_file: bitrix24-crm-api-openapi.yml capability_id: BC-420 capability_id_l1: BC-420 capability_name: Customer Relationship Management confidence: 0.8 evidence: POST /crm.activity.binding.add Add a deal binding to a CRM entity crm.activity.binding.add; 421 operations under crm.* reason: The tag covers the vendor's CRM module — activities, deals, and CRM entity records — which realises Customer Relationship Management. The 421 operations span customer data, activities and deals, so no single L2 is clearly dominant (deal-centric operations would suggest BC-410.30, entity records BC-420.10), hence L1 only. - tag: Time Management spec_file: bitrix24-time-management-api-openapi.yml capability_id: BC-300.70 capability_id_l1: BC-300 capability_name: HR Operations Management confidence: 0.8 evidence: '"Start a New Workday timeman.open", "Get Work Schedule timeman.schedule.get", "Add Absence Report timeman.timecontrol.report.add"' reason: Employee workday clock-in/clock-out, work schedules and absence reporting are HR time-and-attendance operations within the employee lifecycle. - tag: BIconnector spec_file: bitrix24-biconnector-api-openapi.yml capability_id: BC-610.50 capability_id_l1: BC-610 capability_name: Analytics & BI Management confidence: 0.78 evidence: biconnector.dataset.add Create Dataset; biconnector.connector.list Get the list of connectors reason: Manages BI connectors and datasets/fields used to feed business-intelligence tooling from Bitrix24 data — analytics and BI delivery. - tag: User Consent spec_file: bitrix24-user-consent-api-openapi.yml capability_id: BC-130.50 capability_id_l1: BC-130 capability_name: Privacy & Data Protection Management confidence: 0.75 evidence: '"Get the list of agreements userconsent.agreement.list", "Save the User Consent userconsent.consent.add"' reason: Agreement text presentation and recording of user consent is data-protection/privacy consent management (GDPR-style), the classic use of this surface. - tag: Business Processes spec_file: bitrix24-business-processes-api-openapi.yml capability_id: BC-930 capability_id_l1: BC-930 capability_name: Business Process Management confidence: 0.7 evidence: bizproc.robot.add Register a New Automation Rule; bizproc.task.complete Complete a business process task reason: Registration of workflow activities, automation robots and handling of business-process tasks is workflow/business-process automation. Kept at L1 because the API executes automation rather than governing a process portfolio. - tag: Tasks spec_file: bitrix24-tasks-api-openapi.yml capability_id: BC-900.30 capability_id_l1: BC-900 capability_name: Project Management confidence: 0.7 evidence: POST /task.checklistitem.complete Mark checklist item as completed; POST /task.comment.add Add Comment to Task reason: 'Work-item lifecycle: tasks, checklists, completion and collaboration comments — the execution/tracking of planned work, matching project execution and tracking.' - tag: Telephony spec_file: bitrix24-telephony-api-openapi.yml capability_id: BC-430.30 capability_id_l1: BC-430 capability_name: Contact Centre Operations Management confidence: 0.7 evidence: '"Register an External Call in Bitrix24 telephony.externalCall.register", "Add External Line telephony.externalLine.add", "Find a Client in CRM by Phone Number"' reason: Operations manage business telephony lines, call registration, call cards and call recordings/transcriptions inside a CRM/contact-centre suite — i.e. contact-centre telephony operations, not carrier network operations.